website is using unsigned SSL certificate

Jason Sjobeck's Avatar

Jason Sjobeck

11 Apr, 2017 05:02 PM

Please see attached screenshot showing untrusted SSL certificate.

  1. Support Staff 1 Posted by Luke Le on 11 Apr, 2017 08:47 PM

    Luke Le's Avatar

    Hi Jason,

    is it possible that you're connecting to our site via a hotspot of some sort?
    This looks like a proxy or similar that is presenting its own certificate instead of ours.

    It would be great if you could share some more details about your internet connection with us.


  2. 2 Posted by Jason Sjobeck on 11 Apr, 2017 09:42 PM

    Jason Sjobeck's Avatar

    I am on my work office guest network. Yes. Huh.

    Wonder why they would replace your cert'!? Will look some more.



  3. Support Staff 3 Posted by Luke Le on 12 Apr, 2017 04:33 PM

    Luke Le's Avatar

    Some "gateways/hotspots" are known to do that in order to sniff the traffic for viruses and malware. But it's certainly not a good thing to do.

    Please let us know if you find out more.

  4. Support Staff 4 Posted by Steve on 18 Aug, 2017 01:17 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  5. Steve closed this discussion on 18 Aug, 2017 01:17 PM.

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