website is using unsigned SSL certificate

Jason Sjobeck's Avatar

Jason Sjobeck

11 Apr, 2017 05:02 PM

Please see attached screenshot showing untrusted SSL certificate.

  1. Support Staff 1 Posted by Luke Le on 11 Apr, 2017 08:47 PM

    Luke Le's Avatar

    Hi Jason,

    is it possible that you're connecting to our site via a hotspot of some sort?
    This looks like a proxy or similar that is presenting its own certificate instead of ours.

    It would be great if you could share some more details about your internet connection with us.

    Thanks!

  2. 2 Posted by Jason Sjobeck on 11 Apr, 2017 09:42 PM

    Jason Sjobeck's Avatar

    I am on my work office guest network. Yes. Huh.

    Wonder why they would replace your cert'!? Will look some more.

    Thanks.

    Jason

  3. Support Staff 3 Posted by Luke Le on 12 Apr, 2017 04:33 PM

    Luke Le's Avatar

    Some "gateways/hotspots" are known to do that in order to sniff the traffic for viruses and malware. But it's certainly not a good thing to do.

    Please let us know if you find out more.

  4. Support Staff 4 Posted by Steve on 18 Aug, 2017 01:17 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  5. Steve closed this discussion on 18 Aug, 2017 01:17 PM.

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