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08 Dec, 2018 07:40 AM
im trying to encrypt a message from a word document and sending it in an email. the recipient gets an error code. it says decryption failed: no data!
decryption failed: no data (no data)
code = 58
on 19 Dec, 2018 08:16 PM
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
You mention that the recipients receives error code 58. Are you also seeing that error code when trying to decrypt the message in question?
If so, are you able to reproduce this problem. It would be great to have exact steps so we could follow them and also see if we are able to run into this specific problem.
Does the problem persist if you only do this in TextEdit using txt files. Important: do not use rtf file format for the test.
All the best,
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