GPG Mail: Bought GPG mail cannot enter license code

Phish's Avatar

Phish

07 Dec, 2018 09:36 AM

This comment was split from the discussion: GPG Mail: Bought GPG mail cannot enter license code

I still have the same problem ... on trial, I start mail, the PGP-functionality is not there and no dialogue to enter the license key ... do I need to re-install mail?

  1. Support Staff 1 Posted by Steve on 07 Dec, 2018 10:11 AM

    Steve's Avatar

    Hi Phish,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    If you have just recently upgraded to macOS Mojave and can‘t find any signs of GPG Mail: Apple disables any installed plugins after installation and they have to be enabled manually.

    To activate GPG Mail there should be a button in Mail > Preferences > GPG Mail.

    Let me know if this did the trick.

    Best,
    Steve

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