unable to read the file from partner after decrypting

Nandini's Avatar


28 May, 2020 04:02 AM

Which of our tools is giving you problems?


Attach a screenshot of the version info for all installed components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...):

gpg (GnuPG) 1.4.9
Copyright (C) 2008 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later http://gnu.org/licenses/gpl.html
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.

Describe your problem. Add as much detail as possible. We got a encrypted and signed file from partner. After successfully decrypting the file from .xml.gpg to .xml am unable to read the file nor my software. It has random characters non human readable.

What did you expect instead i was expecting an xml file decrypted which my software can read and parse it.

Describe steps leading to the problem. this i started noticing once the partner started signing their files earlier they just used to encrypt alone

Are you using any other Mail.app plugins?


  1. Support Staff 1 Posted by Steve on 28 May, 2020 05:31 PM

    Steve's Avatar

    Hi Nandini,

    are you using gpg on a windows computer?


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