GPG Keychain: No checkmark when composing email

Austin's Avatar

Austin

03 Jan, 2020 07:30 PM

When I compose an email there is no checkmark indicating that the email is encrypted. If I right click then there are GPG options. There is nothing there, it’s not even grayed out.

Expected
There should be a green checkmark

macOS                   10.13.6     17G1002
GPG Suite               2019.2      2670    (ac945f92b0)
GPG Mail                4.0         1515    (597c8f5250)    Decrypt Only Mode
GPG Keychain            1.5.1       1587    (967419866a)
GPG Services            1.12.1      1100    (2d6c8340f0)
MacGPG                  2.2.17      940     (4ba83bbeda)
GPG Suite Preferences   2.2.1       1136    (378dbebf37)
Libmacgpg               1.0.1       924     (ed76f66a8a)
pinentry                1.1.0.2     16      (9b8e20e2c0)
  1. Support Staff 1 Posted by Steve on 12 Jan, 2020 06:41 PM

    Steve's Avatar

    Hi Austin,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Do you have a Support Plan for GPG Mail?

    You can use GPG Mail in trail mode for 30 days and then decide if you want to purchase GPG Mail Support Plan.

    Once the trial expired you will be in Decrypt Only Mode. You will always be able to decrypt encrypted messages. Encryption and signing of new message as well as verification of signatures will no longer be supported.

    Don't hesitate to ask should you have additional questions.

    Best,
    Steve

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