GPG Keychain: Lost secret key due to using above email

devin malloy 's Avatar

devin malloy

01 Sep, 2026 10:20 PM

Which of our tools is giving you problems?

misssing sercret key after mac time share, i made the key out of their alt email software so i think its lost forever?

Attach a screenshot of the version info for all installed components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...):

Describe your problem. Add as much detail as possible.

What did you expect instead

Describe steps leading to the problem.

Display went out on new MacBook; had to back up everything onto an external hard drive. Loaded all files onto 2024 macbook air; 0 secrret keys, ive tried everythig

Are you using any other Mail.app plugins?

im not sure im not to tech savvy

  1. Support Staff 1 Posted by Steve on 02 Sep, 2026 09:54 AM

    Steve's Avatar

    Hi Devin,

    thanks for reaching out.

    From what I understand you created a time machine backup of your broken mac and recovered from that? If that is correct, this KB-article explains how to restore your keys from a backup.

    Let me know if you have more questions or need further assistance after going through that KB.

    All the best,
    Steve

  2. Support Staff 2 Posted by Steve on 02 Sep, 2026 09:55 AM

    Steve's Avatar

    Can you elaborate what you mean with "alt email software" with which you created the key?

    Did your sec/oub key show fine in GPG Keychain on the broken mac?

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