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04 Sep, 2018 11:29 AM
on 05 Sep, 2018 02:31 PM
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
The Pinentry dialog is asking for the password / passphrase you used when you created your OpenPGP key.
This KB-article explains what to do if you forgot your password or lost access to your secret key.
Let me know if that was helpful or if you need further assistance.
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