Support Plan

Thingevery's Avatar

Thingevery

22 Sep, 2018 02:43 PM

It's unclear whether this is a monthly or yearly fee. Could you please shed some light? Thanks.

Showing page 3 out of 3. View the first page

  1. 61 Posted by Graham on 23 Sep, 2018 07:30 PM

    Graham's Avatar

    Wow, Bubba, you really need to chill out. I fear for your blood pressure. As far as I'm aware everyone knew this was coming, no-one's being extorted as you'll still be able to access encrypted mail, and if you feel that the software is of questionable effectiveness I strongly urge you to move on and seek an alternative solution.

  2. 62 Posted by Robert Sharp on 23 Sep, 2018 07:53 PM

    Robert Sharp's Avatar

    It’s the *same* law isn’t it? I have a sneaking suspicion GDPR is being used as an excuse to avoid being proactive on this.

  3. 63 Posted by Marcus on 23 Sep, 2018 07:55 PM

    Marcus's Avatar

    Very bad upgrade for a not so good app. I prefer remove it than paying for that.

  4. 64 Posted by Bubba Singh on 23 Sep, 2018 08:53 PM

    Bubba Singh's Avatar

    Ah, Graham: Could you please enlighten me and the many others here as to how we can now access GPGMail-encrypted emails without GPGMail on our boxes? I can't seem to figure that one out. Your insight would really be appreciated.

    *By the way, my blood pressure is fine :-)

  5. 65 Posted by sonic on 23 Sep, 2018 10:10 PM

    sonic's Avatar

    @Bubba Singh Thunderbird with Enigmail Plugin

  6. 66 Posted by brj on 23 Sep, 2018 10:16 PM

    brj's Avatar

    How do I roll back the release to the last version?

  7. 67 Posted by Bubba Singh on 23 Sep, 2018 10:31 PM

    Bubba Singh's Avatar

    @sonic: "Thunderbird with Enigmail Plugin"

    Indeed.

    The GPGTools developers are ransoming the use of Apple Mail. The only way to access earlier-encrypted emails with this default program is by capitulating to their demands and paying up. Kinda reeks like extortion to me.

  8. 68 Posted by Bubba Singh on 23 Sep, 2018 10:35 PM

    Bubba Singh's Avatar

    @sonic: "Thunderbird with Enigmail Plugin"

    Indeed.

    The GPGTools developers are ransoming the use of Apple Mail. The only way for us to access previously-encrypted emails is by capitulating to their demands and paying up.

    Kinda reeks like extortion to me.

  9. 69 Posted by Guido Lee on 24 Sep, 2018 04:43 AM

    Guido Lee's Avatar

    @sonic: "Thunderbird with Enigmail Plugin"

    Indeed.

    The GPGTools developers are ransoming the use of Apple Mail. The only way for us to access previously-encrypted emails is by capitulating to their demands and paying up.

    Kinda reeks like extortion to me.

  10. 70 Posted by Neil on 24 Sep, 2018 04:47 AM

    Neil's Avatar

    how we can now access GPGMail-encrypted emails without GPGMail on our boxes

    The email are GPG/PGP encrypted - GPGMail “just” makes the process seamless to the user.

    You can decrypt them with any GPG / PGP libraries, including other parts of the GPGTools suite (eg by selecting the text and running “decrypt” from the Services menu). There’s also Enigmail for Thunderbird, or else a JavaScript GPG implementation you could host yourself, IIRC.

    Or you could save yourself the effort and support GPGMail for about $30, and benefit from the convenience :)

  11. 71 Posted by John on 24 Sep, 2018 05:56 AM

    John's Avatar

    So a new version that will cease working in 30 days unless I pay up, and that crashes on every encrypted mail I click. I'm uninstalling. Good luck guys, but this was a bad move:

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderArray initWithObjects:count:]: attempt to insert nil object from objects[0]' abort() called
    terminating with uncaught exception of type NSException

    Application Specific Backtrace 1:
    0 CoreFoundation 0x00007fffa8ee32cb exceptionPreprocess + 171
    1 libobjc.A.dylib 0x00007fffbdd1548d objc_exception_throw + 48
    2 CoreFoundation 0x00007fffa8dd9104 -[
    NSPlaceholderArray initWithObjects:count:] + 276
    3 CoreFoundation 0x00007fffa8de0c74 +[NSArray arrayWithObjects:count:] + 52
    4 GPGMail 0x0000000113a84bef GPGMail + 27631
    5 Mail 0x000000010ef1af3a Mail + 282426
    6 GPGMail 0x0000000113aa8784 GPGMail + 173956
    7 Mail 0x000000010ef1e4d4 Mail + 296148
    8 Mail 0x000000010ef1d13d Mail + 291133
    9 GPGMail 0x0000000113aa31f4 GPGMail + 152052
    10 Mail 0x000000010f00648f Mail + 1246351
    11 MailUI 0x00007fffb8483e98 -[MUICollectionView faultCellsAtIndexesInRange:] + 1205
    12 MailUI 0x00007fffb84843ff -[MUICollectionView prepareContentInRect:] + 135
    13 AppKit 0x00007fffa71d018a -[NSView _updateSuggestedContentRectToValue:] + 729
    14 AppKit 0x00007fffa6b667c9 -[NSView _updateSuggestedContentRect] + 100
    15 AppKit 0x00007fffa6bb3747 -[NSView _updateSuggestedContentRectForVisibleRectChange] + 219
    16 AppKit 0x00007fffa6a74971 -[NSScrollView(NSRulerSupport) _handleBoundsChangeForSubview:] + 352
    17 AppKit 0x00007fffa6a37410 -[NSView _postBoundsChangeNotification] + 132
    18 AppKit 0x00007fffa6a37320 -[NSView translateOriginToPoint:] + 287
    19 AppKit 0x00007fffa6a35982 -[NSClipView _immediateScrollToPoint:] + 1741
    20 AppKit 0x00007fffa6a3520c -[NSClipView scrollToPoint:] + 243
    21 AppKit 0x00007fffa6a72191 -[NSScrollView scrollClipView:toPoint:] + 78
    22 AppKit 0x00007fffa6a1abc7 -[NSClipView _scrollTo:animateScroll:flashScrollerKnobs:] + 1652
    23 AppKit 0x00007fffa6e0421e __45-[NSClipView _reflectDocumentViewFrameChange]_block_invoke + 41
    24 AppKit 0x00007fffa6a1a258 -[NSClipView _reflectDocumentViewFrameChange] + 381
    25 AppKit 0x00007fffa697acc8 -[NSView _postFrameChangeNotification] + 198
    26 AppKit 0x00007fffa6975a4d -[NSView setFrameSize:] + 2485
    27 MailUI 0x00007fffb8486150 -[MUICollectionView setFrameSize:] + 110
    28 AppKit 0x00007fffa698cf13 -[NSView setFrame:] + 390
    29 MailUI 0x00007fffb8486afd -[MUICollectionView _updateGeometryIfNeeded] + 682
    30 MailUI 0x00007fffb84878eb -[MUICollectionView scrollToCellAtIndex:constrainScroll:] + 570
    31 Mail 0x000000010ef166fe Mail + 263934
    32 Mail 0x000000010ef15d6c Mail + 261484
    33 Mail 0x000000010eef6333 Mail + 131891
    34 Foundation 0x00007fffaa88d35d NSKeyValueNotifyObserver + 350
    35 Foundation 0x00007fffaa904834 -[NSObject(NSKeyValueObservingPrivate) _notifyObserversForKeyPath:change:] + 990
    36 AppKit 0x00007fffa6b2500d -[NSController _notifyObserversForKeyPath:change:] + 194
    37 AppKit 0x00007fffa6b75cd3 -[NSArrayController didChangeValuesForArrangedKeys:objectKeys:indexKeys:] + 53
    38 AppKit 0x00007fffa6b7781d -[NSArrayController setContent:] + 749
    39 Mail 0x000000010eef4421 Mail + 123937
    40 Mail 0x000000010f004bf8 Mail + 1240056
    41 Mail 0x000000010f004921 Mail + 1239329
    42 Mail 0x000000010ef24479 Mail + 320633
    43 CoreFoundation 0x00007fffa8e6f45c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER
    _ + 12
    44 CoreFoundation 0x00007fffa8e6f35b CFXRegistrationPost + 427
    45 CoreFoundation 0x00007fffa8e6f0c2 _
    CFXNotificationPost_block_invoke + 50
    46 CoreFoundation 0x00007fffa8e2c523 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1827
    47 CoreFoundation 0x00007fffa8e2b55c _CFXNotificationPost + 604
    48 Foundation 0x00007fffaa850677 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
    49 Mail 0x000000010ef240a4 Mail + 319652
    50 Foundation 0x00007fffaa88df19 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK
    _ + 7
    51 Foundation 0x00007fffaa88dbfc -[NSBlockOperation main] + 101
    52 Foundation 0x00007fffaa88c324 -[NSOperationInternal _start:] + 672
    53 Foundation 0x00007fffaa8881db __NSOQSchedule_f + 201
    54 libdispatch.dylib 0x00007fffbe5c58fc _dispatch_client_callout + 8
    55 libdispatch.dylib 0x00007fffbe5d2aac _dispatch_main_queue_callback_4CF + 925
    56 CoreFoundation 0x00007fffa8e98bc9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE
    + 9
    57 CoreFoundation 0x00007fffa8e59c0d __CFRunLoopRun + 2205
    58 CoreFoundation 0x00007fffa8e59114 CFRunLoopRunSpecific + 420
    59 HIToolbox 0x00007fffa83b9ebc RunCurrentEventLoopInMode + 240
    60 HIToolbox 0x00007fffa83b9cf1 ReceiveNextEventCommon + 432
    61 HIToolbox 0x00007fffa83b9b26 _BlockUntilNextEventMatchingListInModeWithFilter + 71
    62 AppKit 0x00007fffa6950a54 _DPSNextEvent + 1120
    63 AppKit 0x00007fffa70cc7ee -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796
    64 AppKit 0x00007fffa69453db -[NSApplication run] + 926
    65 AppKit 0x00007fffa690fe0e NSApplicationMain + 1237
    66 libdyld.dylib 0x00007fffbe5fb235 start + 1

  12. 72 Posted by GFS on 24 Sep, 2018 06:31 AM

    GFS's Avatar
    #ignore
    


    Von: John <[email blocked]>
    Betreff: [GPGTools] Support Plan [Feedback]
    Datum: Mo., 24. Sep. 2018 7:56 vorm. CEST
    An: [email blocked]

    // Please reply above this line
    ==================================================
    From: John 
    Subject: Support Plan
    
    So a new version that will cease working in 30 days unless I pay up, and that crashes on every encrypted mail I click.  I'm uninstalling. Good luck guys, but this was a bad move:
    
    
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    
    Exception Type:        EXC_CRASH (SIGABRT)
    Exception Codes:       0x0000000000000000, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY
    
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderArray initWithObjects:count:]: attempt to insert nil object from objects[0]'
    abort() called
    terminating with uncaught exception of type NSException
    
    Application Specific Backtrace 1:
    0   CoreFoundation                      0x00007fffa8ee32cb __exceptionPreprocess + 171
    1   libobjc.A.dylib                     0x00007fffbdd1548d objc_exception_throw + 48
    2   CoreFoundation                      0x00007fffa8dd9104 -[__NSPlaceholderArray initWithObjects:count:] + 276
    3   CoreFoundation                      0x00007fffa8de0c74 +[NSArray arrayWithObjects:count:] + 52
    4   GPGMail                             0x0000000113a84bef GPGMail + 27631
    5   Mail                                0x000000010ef1af3a Mail + 282426
    6   GPGMail                             0x0000000113aa8784 GPGMail + 173956
    7   Mail                                0x000000010ef1e4d4 Mail + 296148
    8   Mail                                0x000000010ef1d13d Mail + 291133
    9   GPGMail                             0x0000000113aa31f4 GPGMail + 152052
    10  Mail                                0x000000010f00648f Mail + 1246351
    11  MailUI                              0x00007fffb8483e98 -[MUICollectionView _faultCellsAtIndexesInRange:] + 1205
    12  MailUI                              0x00007fffb84843ff -[MUICollectionView prepareContentInRect:] + 135
    13  AppKit                              0x00007fffa71d018a -[NSView _updateSuggestedContentRectToValue:] + 729
    14  AppKit                              0x00007fffa6b667c9 -[NSView _updateSuggestedContentRect] + 100
    15  AppKit                              0x00007fffa6bb3747 -[NSView _updateSuggestedContentRectForVisibleRectChange] + 219
    16  AppKit                              0x00007fffa6a74971 -[NSScrollView(NSRulerSupport) _handleBoundsChangeForSubview:] + 352
    17  AppKit                              0x00007fffa6a37410 -[NSView _postBoundsChangeNotification] + 132
    18  AppKit                              0x00007fffa6a37320 -[NSView translateOriginToPoint:] + 287
    19  AppKit                              0x00007fffa6a35982 -[NSClipView _immediateScrollToPoint:] + 1741
    20  AppKit                              0x00007fffa6a3520c -[NSClipView scrollToPoint:] + 243
    21  AppKit                              0x00007fffa6a72191 -[NSScrollView scrollClipView:toPoint:] + 78
    22  AppKit                              0x00007fffa6a1abc7 -[NSClipView _scrollTo:animateScroll:flashScrollerKnobs:] + 1652
    23  AppKit                              0x00007fffa6e0421e __45-[NSClipView _reflectDocumentViewFrameChange]_block_invoke + 41
    24  AppKit                              0x00007fffa6a1a258 -[NSClipView _reflectDocumentViewFrameChange] + 381
    25  AppKit                              0x00007fffa697acc8 -[NSView _postFrameChangeNotification] + 198
    26  AppKit                              0x00007fffa6975a4d -[NSView setFrameSize:] + 2485
    27  MailUI                              0x00007fffb8486150 -[MUICollectionView setFrameSize:] + 110
    28  AppKit                              0x00007fffa698cf13 -[NSView setFrame:] + 390
    29  MailUI                              0x00007fffb8486afd -[MUICollectionView _updateGeometryIfNeeded] + 682
    30  MailUI                              0x00007fffb84878eb -[MUICollectionView scrollToCellAtIndex:constrainScroll:] + 570
    31  Mail                                0x000000010ef166fe Mail + 263934
    32  Mail                                0x000000010ef15d6c Mail + 261484
    33  Mail                                0x000000010eef6333 Mail + 131891
    34  Foundation                          0x00007fffaa88d35d NSKeyValueNotifyObserver + 350
    35  Foundation                          0x00007fffaa904834 -[NSObject(NSKeyValueObservingPrivate) _notifyObserversForKeyPath:change:] + 990
    36  AppKit                              0x00007fffa6b2500d -[NSController _notifyObserversForKeyPath:change:] + 194
    37  AppKit                              0x00007fffa6b75cd3 -[NSArrayController didChangeValuesForArrangedKeys:objectKeys:indexKeys:] + 53
    38  AppKit                              0x00007fffa6b7781d -[NSArrayController setContent:] + 749
    39  Mail                                0x000000010eef4421 Mail + 123937
    40  Mail                                0x000000010f004bf8 Mail + 1240056
    41  Mail                                0x000000010f004921 Mail + 1239329
    42  Mail                                0x000000010ef24479 Mail + 320633
    43  CoreFoundation                      0x00007fffa8e6f45c __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    44  CoreFoundation                      0x00007fffa8e6f35b _CFXRegistrationPost + 427
    45  CoreFoundation                      0x00007fffa8e6f0c2 ___CFXNotificationPost_block_invoke + 50
    46  CoreFoundation                      0x00007fffa8e2c523 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1827
    47  CoreFoundation                      0x00007fffa8e2b55c _CFXNotificationPost + 604
    48  Foundation                          0x00007fffaa850677 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
    49  Mail                                0x000000010ef240a4 Mail + 319652
    50  Foundation                          0x00007fffaa88df19 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
    51  Foundation                          0x00007fffaa88dbfc -[NSBlockOperation main] + 101
    52  Foundation                          0x00007fffaa88c324 -[__NSOperationInternal _start:] + 672
    53  Foundation                          0x00007fffaa8881db __NSOQSchedule_f + 201
    54  libdispatch.dylib                   0x00007fffbe5c58fc _dispatch_client_callout + 8
    55  libdispatch.dylib                   0x00007fffbe5d2aac _dispatch_main_queue_callback_4CF + 925
    56  CoreFoundation                      0x00007fffa8e98bc9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
    57  CoreFoundation                      0x00007fffa8e59c0d __CFRunLoopRun + 2205
    58  CoreFoundation                      0x00007fffa8e59114 CFRunLoopRunSpecific + 420
    59  HIToolbox                           0x00007fffa83b9ebc RunCurrentEventLoopInMode + 240
    60  HIToolbox                           0x00007fffa83b9cf1 ReceiveNextEventCommon + 432
    61  HIToolbox                           0x00007fffa83b9b26 _BlockUntilNextEventMatchingListInModeWithFilter + 71
    62  AppKit                              0x00007fffa6950a54 _DPSNextEvent + 1120
    63  AppKit                              0x00007fffa70cc7ee -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796
    64  AppKit                              0x00007fffa69453db -[NSApplication run] + 926
    65  AppKit                              0x00007fffa690fe0e NSApplicationMain + 1237
    66  libdyld.dylib                       0x00007fffbe5fb235 start + 1
    
    
    
    View this discussion at our support site online: https://gpgtools.tenderapp.com/discussions/feedback/11880-support-plan
    
    
    --
    https://gpgtools.org
    https://twitter.com/gpgtools
    
    ---
    
    Reply with #ignore to stop receiving notifications for this discussion.
    

  13. 73 Posted by Tom on 24 Sep, 2018 07:59 PM

    Tom's Avatar

    Never ever I will buy this software.

  14. 74 Posted by Davor Pavisic on 25 Sep, 2018 01:46 PM

    Davor Pavisic's Avatar

    I have been using GPG along with the mail plugin for several years and I have been happy with the product and the philosophy behind the Open concept.

    I have even stayed with the platform when the vulnerabilities of the plugin were exposed showing support for the product and the team.

    Unfortunately I cannot effort to pay 23.80 (not monthly and not yearly whichever would be). Specially under the "support" BS. What kind of support could I ever need? I pretty much help myself on troubleshooting as many of us using OPEN platforms.

    It is unfortunate... I have uninstalled the plugin and I am keeping the PGP services in the background in case I need to read or write encrypted emails in the future but I am definitely not going to use pgp tools in the future...

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