GPG Services: .rtf — Decryption failed: No Data! (No data) Code = 58

andrei_lcn's Avatar

andrei_lcn

21 Jan, 2019 03:14 AM

Which of our tools is giving you problems?

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  1. 1 Posted by andrei_lcn on 21 Jan, 2019 03:38 AM

    andrei_lcn's Avatar

    i cannot decrypt any messages. dont you have any tutorials videos, or anything else. i use a macbook os. i can encrypt and decrypt, only my messages. i cant decrypt received messages and i do have the sender pgp public key .

  2. Support Staff 2 Posted by Steve on 21 Jan, 2019 10:06 PM

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    Hi Andrei,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    The message you are trying to decrypt is in RTF file format. Wikipedia says: "The Rich Text Format (often abbreviated RTF) is a proprietary document file format developed by Microsoft Corporation from 1987 until 2008 for cross-platform document interchange with Microsoft products."

    RTF is formatted text and the problem with formatted in case of OpenPGP messages is, it tends to destroy their structure and render them useless.

    To exchange OpenPGP messages please use .txt file format. For keys you can use the key servers or if that is not an option also use .txt or .asc file format.

    Can you please ask your contact to re-encrypt and resend the encrypted message in txt format.

    Best,
    Steve

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