GPG Keychain: Re: Code = 38

tanner's Avatar

tanner

18 May, 2019 07:48 PM

i can’t decryt my PGP, getting the error code 38, please help ASAP! thanks!

Expected
to decrypt my PGP!

Additional info
N/A

macOS                   10.14.2     18C54
GPG Suite               2018.5      2368    (6f26711)
GPG Mail                3.0.1       1330    (807c323e)  30 trial days remaining
GPG Keychain            1.4.6       1514    (560b5a9)
GPG Services            1.11.6      1056    (ad0c960)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.4       1077    (ad934a9)
Libmacgpg               0.8.7       895     (78f424a)
pinentry                1.1.0       10      (1ff8803)
  1. Support Staff 1 Posted by Steve on 20 May, 2019 10:45 AM

    Steve's Avatar

    Hi tanner,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Could you enable GPG Suite beta updates and then check for updates. That will install GPG Suite 2019.1b1. Also consider updating macOS to the most recent version which is 10.14.5, since that contains a ton of important security fixes.

    If the error then persists, please create a screenshot and send it our way.

    Best,
    Steve

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