GPG Keychain: No lock and star icons showing in apple mail compose window

Tatiana's Avatar

Tatiana

03 Apr, 2019 08:29 PM

No lock and star icons showing in apple mail compose window

Expected
Both icons

Additional info
Please help!

macOS                   10.14.3     18D109
GPG Suite               2018.5      2368    (6f26711)
GPG Mail                3.0.1       1330    (807c323e)  30 trial days remaining
GPG Keychain            1.4.6       1514    (560b5a9)
GPG Services            1.11.6      1056    (ad0c960)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.4       1077    (ad934a9)
Libmacgpg               0.8.7       895     (78f424a)
pinentry                1.1.0       10      (1ff8803)
  1. Support Staff 1 Posted by Steve on 08 Apr, 2019 05:37 PM

    Steve's Avatar

    Hi Tatiana,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    For your keys to be recognized correctly by GPG Mail it is important to double check that the email used in the key does perfectly match the email used in Mail > Preferences > Accounts. It seems in your case you are using different email addresses.

    To resolve this, you don't necessarily have to create a key per email address. This KB-article explains how to add more than one email address to an existing key. The email addresses in a key are called userIDs and you can add as many as you want. You can of course also create an additional key for the other email address.

    Important note: Note that all email addresses you add to a single key can be connected to one identity. Depending on your use-case this might be wanted or should be avoided. Please consider that first and then proceed.

    Let me know if you were able to resolve this situation or if you need further assistance.

    Best,
    Steve

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