GPG encrypts account that isn't listed

h_nachtigall's Avatar


23 Feb, 2019 04:26 PM

I have different accounts in my mail-program - some of them are listed in my GPG-Keychain, some are not.
If I send a mail from a listed account I see buttons to choose, if I want to encrypt the mail or not - and everything works fine.
If I send a mail from a account, that isn't listed, I don't see the buttons (which is correct), but the mail is encrypted and therefore cannot be read from the recipient.

How can I stop encrypting mails send from non-GPG-accounts?

I'm using mail for mac on an iMac with MacOs 10.14.3

  1. Support Staff 1 Posted by Steve on 25 Feb, 2019 03:40 PM

    Steve's Avatar

    Hi h_nachtigall,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Can you please do the following: send an email from the account, for which you do not have an OpenPGP key in GPG Keychain. As recipient use the same account email.

    Are you then able to read that message once you receive it?


  2. 2 Posted by h_nachtigall on 25 Feb, 2019 05:12 PM

    h_nachtigall's Avatar

    Hi Steve,

    I´m really confused. The Mail I send myself received in normal (not encrypted) text. But the mail I sent to someone else couldn´t be read.
    I think I talk with my friend first to find out, why he couldn´t read my mail.

    Thanks for your help

  3. Support Staff 3 Posted by Steve on 25 Feb, 2019 07:01 PM

    Steve's Avatar

    Hi Holger,

    any email leaving your machine can only be encrypted for an account for which a sec/pub key exists in GPG Keychain. So the behaviour you describe indeed sounds unexpected.

    You could ask your friend to extract the received message as eml file, zip it and send it over to you. IF you want attach the message in question and we can take a closer look.

    Please export the message in question, so that we can have a closer look. To export, simply select the message in and press CMD + SHIFT + S, select "Raw Message Source" as type and save it. We won't of course be able to decrypt it, but it will help with analyzing and hopefully finding a solution for your problem.

    Attach the resulting .eml file to this discussion by visiting it in your browser (email reply should work but sometimes attachments do not arrive).


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