GPG Keychain: decryption error

n1663r.public's Avatar

n1663r.public

06 Dec, 2019 01:15 AM

Will not let me decrypt encrypted message when I try to. I will get error code=38

Expected
To decrypt the message

macOS                   10.15.1     19B88
GPG Suite               2019.2      2670    (ac945f92b0)
GPG Mail                4.0         1515    (597c8f5250)    Decrypt Only Mode
GPG Keychain            1.5.1       1587    (967419866a)
GPG Services            1.12.1      1100    (2d6c8340f0)
MacGPG                  2.2.17      940     (4ba83bbeda)
GPG Suite Preferences   2.2.1       1136    (378dbebf37)
Libmacgpg               1.0.1       924     (ed76f66a8a)
pinentry                1.1.0.2     16      (9b8e20e2c0)
  1. Support Staff 1 Posted by Steve on 06 Dec, 2019 11:33 PM

    Steve's Avatar

    Hi n1663r.public,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Can you provide a bit more context? Was the message decrypted prior to the update to 2019.2? Are all messages affected or only a single message? What happens if you send yourself an encrypted and signed test email?

    Does the problem persist after a restart?

    Best,
    Steve

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