Steve on 11 Feb, 2019 04:11 PM
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
Could you please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.
All the best,
P.S.: We would kindly ask you to create a new discussion, whenever you need assistance with GPG Suite, even if your problem looks similar to the one you are replying to. While the symptoms are often very much alike, the root cause often differs. Having separate discussions allows to focus better on your particular issue.
To proceed we have split your comment into a separate discussion.