tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/96320-gpgmail-mail-does-not-open-main-windowGPGTools: Discussion 2019-03-18T14:12:22Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/470823092019-03-17T21:28:07Z2019-03-17T21:28:08ZGPGMail: Mail does not open main window<div><p>Apologies, installing the latest version of GPGSuite seems to have fixed the problem. Funnily, the update in System Preferences assured me I had the latest version, even though I had 2018.1 and 2018.5 is available…</p></div>Jan Fonioktag:gpgtools.tenderapp.com,2011-11-04:Comment/470823092019-03-18T11:00:27Z2019-03-18T11:00:27ZGPGMail: Mail does not open main window<div><p>Hi Jan,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>We disabled automatic updates due to the introduction of GPG Mail Support Plan. Read more about that here:</p>
<ul>
<li><a href="https://gpgtools.org/faq">FAQ</a></li>
<li><a href="https://gpgtools.org/open-letter">Open Letter</a></li>
<li><a href="https://gpgtools.org/support-plan">Support Plan</a></li>
</ul>
<p>GPG Mail beta which was included in 2018.1 has expired.</p>
<p>Let us know if you have additional questions.</p>
<p>All the best,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/470823092019-03-18T11:52:33Z2019-03-18T11:52:35ZGPGMail: Mail does not open main window<div><p>Hi Steve,</p>
<p>I have a Support Plan but what confused me is that an attempt to update (in the GPG suite preference pane) says “your version is up to date” for 2018.1. Maybe a different message would be better.</p>
<p>Thanks,<br>
Jan</p></div>Jan Fonioktag:gpgtools.tenderapp.com,2011-11-04:Comment/470823092019-03-18T14:12:19Z2019-03-18T14:12:19ZGPGMail: Mail does not open main window<div><p>Jan, you are correct about that deadlock. We are investigating how to resolve this. Ideally we would show an explanatory message for old versions of GPG Suite and not the information, that no update is available, which is simply not the case.</p>
<p>I have opened an internal ticket for this problem.</p>
<p>I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.</p>
<p>Best,<br>
Steve</p></div>Steve