macOS 10.14.2 Installation issue: Stuck at "less than 1 minute remaining"

Christian's Avatar

Christian

16 Feb, 2019 10:49 PM

Which of our tools is giving you problems? GPG Suite Installer (current version, fresh download from your site)

Attach a screenshot of the version info for all installed components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...):

Describe your problem. Add as much detail as possible. Double clicking the installier, clicking next until installation starts and then the installer hangs and does not complete.

What did you expect instead Installations finishes successfully.

Describe steps leading to the problem. Double clicking the installier, clicking next until installation starts and then the installer hangs and does not complete.

Are you using any other Mail.app plugins? No.

  1. Support Staff 1 Posted by Steve on 18 Feb, 2019 12:25 PM

    Steve's Avatar

    Hi Christian,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    The problem that the verification of the installer never finishes is a bug in Apple macOS. We reported this problem in april 2016 as rdar://25903636 which was set to duplicate of rdar://24637789 so the issue was known prior to our report.

    Please use their feedback form to inform Apple about this problem and ask them kindly to consider investing the time to fix this bug. It may help to add the bug number, so they know which issue you are referring to.

    Could you restart your mac and retry the install then?

    Best,
    Steve

  2. 2 Posted by Christian on 18 Feb, 2019 05:58 PM

    Christian's Avatar

    Hi Steve,

    thanks for your reply!
    Trying again after a reboot indeed solved the issue :)

    Greetings,
    Chris

  3. Support Staff 3 Posted by Steve on 18 Feb, 2019 07:55 PM

    Steve's Avatar

    That's good news. Now if Apple would manage to fix this bug...

    I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best,
    Steve

  4. Steve closed this discussion on 18 Feb, 2019 07:55 PM.

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