GPG Mail: i have had gpg for some time- I have a Mac and I have Mojave- I have followed the instructions re plug in- I can decrypt but not encrypt

peter sefton's Avatar

peter sefton

13 Feb, 2019 04:10 PM

Which of our tools is giving you problems?

Attach a screenshot of the version info for all installed components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...):

Describe your problem. Add as much detail as possible.

What did you expect instead

Describe steps leading to the problem.

Are you using any other Mail.app plugins?

  1. Support Staff 1 Posted by Steve on 13 Feb, 2019 04:10 PM

    Steve's Avatar

    Hi Peter,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Should you be available, could you hop on our live chat here:
    https://www.hipchat.com/gyyOrLdWt

    We can't promise a solution, but we'd like to inspect this problem in more detail. When joining the live chat, please post the URL of this discussion so we know which case you are contacting us about.

    All the best
    Steve

  2. Support Staff 2 Posted by Steve on 13 Feb, 2019 04:47 PM

    Steve's Avatar

    Hi Peter,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    In case you are a new user, have you tried following our Getting Started Tutorial? And if yes, at which step are you getting stuck?

    What exactely is not working for you?

    We'll then try to get your setup right.

    Best,
    Steve

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