having trouble with generating keys while using voiceover (web)

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10 Feb, 2012 01:32 AM

I am a blind user of OS X (in this case: Snow Leopard) and I depend on a screenreader exclusively to read the screen. I have tried to generate a usable key only to not have any show up in the listed keys table. I am not sure if this is an interface issue, or the program isn't showing me what is in the table. I have also noticed in the generate keys dialog that there is a closed expansion triangle and an inaccessible advanced options area. can I get some help?

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  1. Support Staff 1 Posted by Luke Le on 10 Feb, 2012 03:52 PM

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    Hi!

    We're glad to look into this issue. Could you claim this discussion to get notified of our responses via email?

  2. Support Staff 2 Posted by Steve on 15 Feb, 2012 03:50 PM

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    Also, any chance you could explain to us how to extent that triangle in other apps via voiceover then we'd be happy to integrate that functionality.

  3. Luke Le closed this discussion on 15 Mar, 2012 12:06 AM.

  4. Steve re-opened this discussion on 23 Aug, 2015 01:07 PM

  5. Support Staff 3 Posted by Steve on 23 Aug, 2015 01:07 PM

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    Hey Eric,

    this discussion totally got under the wheels. Since I just retested GPGMail and VoiceOver I stumbled upon this and retested GPG Keychain as well.

    GPG Keychain is in a pretty poor state when it comes to key creation and voice over. None of the TextFields is announce for what it actually represents. So how should a blind user know what information to enter in the specific Textfield.

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll receive a notification. Feel free to open a new discussions should you run into further problems or need assistance.

    All the best,
    steve

  6. Steve closed this discussion on 10 Feb, 2016 11:43 AM.

  7. Support Staff 4 Posted by Steve on 24 May, 2017 03:43 PM

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    Hi Eric,

    it's been a while, but we think we've got good news to share.

    This issue has been fixed and all fields in the key creation dialog can be used with VoiceOver now. If you want to test the fix, please download our latest nightly GPG Suite. That page also has sig and SHA1 to verify the download.

    Should the problem persist, please re-open this discussion and let us know. For more questions that are not related to this specific problem, you are welcome to create a new discussion any time.

    Best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

  8. 5 Posted by eric.oyen on 24 May, 2017 06:40 PM

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    ok,
    thanks for the info. However, before I download that, I need to know, will it work with OS X Lion 10.7.5? I have an old machine here and thats the OS I can run on it. Any later OS will require a newer machine and I simply do not have the funds required to purchase such technology. Being blind and on disability means my budget pretty much doesn't exist for such things.

    thanks,

    Eric Oyen

  9. Support Staff 6 Posted by Steve on 24 May, 2017 07:25 PM

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    Ok, I understand. But in that case the new build will not work on such an old OS. The current minimum requirement is macOS 10.9 and it's unclear how long we will support that.

    Still, thanks for the feedback. To move to a newer machine you may want to look at used macs. If you find a buyer you can trust, that's not a bad choice. The prices for new macs are by now quite high.

    All the best for you,
    steve

  10. Steve closed this discussion on 24 May, 2017 07:25 PM.

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