GPG Services: Code:38 Failed Decryption
Hello. I have been using GPG Suite for a 1 year now and since I updated to the newest version, I continue to receive this error. It happens when I attempt to decrypt something that I or someone else has encrypted.It's been like this for the past week, I tried to fix it by uninstalling GPG suite and then re-installing it but it still won't work. Is there anyway of fixing this?
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Support Staff 1 Posted by Steve on 17 Nov, 2018 05:29 PM
Hi Alex,
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
Do you remember which version of GPG Suite you were running prior to the update? Does this problem persist after restarting your mac?
Let's test gpg encryption and decryption in the terminal.
Should the issue persist, please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.
Best,
Steve
Steve closed this discussion on 18 Sep, 2019 03:56 PM.