Apple Mail shows no windows after installation of GPG Keychain

Hannes's Avatar

Hannes

06 Nov, 2018 05:59 PM

Which of our tools is giving you problems? GPG Keychain for Mac

Attach a screenshot of the version info for all installed components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...):

Describe your problem. Add as much detail as possible.

Apple Mail shows no windows after installation of GPG Keychain

What did you expect instead

Seeing the normal Apple Mail and be able to send and receive emails there!

Describe steps leading to the problem.

Installation

Are you using any other Mail.app plugins? no

  1. Support Staff 1 Posted by Luke Le on 08 Nov, 2018 11:47 PM

    Luke Le's Avatar

    Hi Hannes,

    unfortunately this happens due to a bug in macOS Mail on Mojave. We have filed the bug with Apple but it is unclear how long it will take them to resolve the issue.

    Following are the steps that should fix this problem:

    Close Mail.app
    Open Terminal and run the following command:

    sudo rm -rf ~/Library/Containers/com.apple.mail/Data/DataVaults
    

    Open Mail.app

    Please let us know if that worked.

  2. 2 Posted by Mike on 16 Nov, 2018 02:18 AM

    Mike's Avatar

    Just wanted to confirm that running that command fixed this issue for me. I then had to enable the plugin as outlined here: https://gpgtools.tenderapp.com/kb/gpgmail-faq/enable-gpg-mail-on-ma...

  3. Support Staff 3 Posted by Steve on 17 Nov, 2018 05:19 PM

    Steve's Avatar

    Thanks for the feedback Mike.

    We reported this problem to Apple, so they are a aware of this bug in Mail.app. Let's hope they can manage to fix it sooner than later.

    I'm closing this discussion. Hannes, should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best,
    Steve

  4. Steve closed this discussion on 17 Nov, 2018 05:19 PM.

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