GPG Mail: Don't see GPGMail / Cannot sign/encrypt mails

Frank's Avatar

Frank

28 Oct, 2018 01:19 PM

Hi there!

After uninstalling, downloading and installing GPG Suite I don’t see any way of actually activating GPGMail. No signing of an email possible (buttons to not appear in the New Email window).
I even have purchased a support plan - but I am unable to enter the license key anywhere.

Expected
Being asked to enter the license key somewhere.
GPGMail enabled in new email editor window,

macOS                   10.14       18A391
GPG Suite               2018.5      2368    (6f26711)
GPG Mail                3.0.1       1330    (807c323e)  30 trial days remaining
GPG Keychain            1.4.6       1514    (560b5a9)
GPG Services            1.11.6      1056    (ad0c960)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.4       1077    (ad934a9)
Libmacgpg               0.8.7       895     (78f424a)
pinentry                1.1.0       10      (1ff8803)
  1. Support Staff 1 Posted by Steve on 29 Oct, 2018 01:03 PM

    Steve's Avatar

    Hi Frank,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    If you have just recently upgraded to macOS Mojave and can‘t find any signs of GPG Mail: Apple disables any installed plugins after installation and they have to be enabled manually.

    Let me know if this did the trick.

    Best,
    Steve

  2. 2 Posted by Frank Goenninge... on 29 Oct, 2018 08:22 PM

    Frank Goenninger's Avatar

    Hi Steve,

    when done right stuff works ;-) Thx!

    Regards

      Frank

  3. Support Staff 3 Posted by Steve on 29 Oct, 2018 11:03 PM

    Steve's Avatar

    Heh, glad this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best,
    Steve

  4. Steve closed this discussion on 29 Oct, 2018 11:03 PM.

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