GPG Mail: Had to get rid of GPGmail, kept asking for new license after upgrade

Bill Stout's Avatar

Bill Stout

24 Oct, 2018 06:28 AM

Had to get rid of GPGmail, kept asking for new license after upgrade. Had a license, used it, so annoying to have to update and get mugged for more money.

Then seen articles recommending to remove the product due to security issues.

Seems to cause more problems than it solves, and keeps asking for more money to do so.

Expected
Bought it, expected patch updates and fixes without having to buy every freakin new version.

macOS                   10.13.6     17G65
GPG Suite               2018.4      2310    (bc31914)
GPG Mail    -
GPG Keychain            1.4.5       1496    (25530e6)
GPG Services            1.11.5      1033    (86cb937)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.3       1057    (966febd)
Libmacgpg               0.8.6       885     (35a18be)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 24 Oct, 2018 11:48 AM

    Steve's Avatar

    Hi Bill,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    1. GPG Mail Support Plan
      All open questions regarding GPG Mail Support Plan should be answered on the following pages. If you have more questions, don't hesitate to ask.
      FAQ: https://gpgtools.org/faq
      Open Letter: https://gpgtools.org/open-letter
      Support Plan: https://gpgtools.org/support-plan

    2. Previous license
      GPG Mail Support Plan was introduced with GPG Suite 2018.4. We checked our donations and could not find any donation for the email you created this support request with. In case you have donated in the past, we would like to offer you a discount for GPG Mail Support Plan. In that case, can you provide the email you used for that transaction?

    3. Security issues
      Can you elaborate which security issues and more specific which article mentioning them you are referring to? If you provide more details, we sure can answer open questions.

    Best,
    Steve

  2. Steve closed this discussion on 14 Jun, 2019 04:05 PM.

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