GPG Mail: Unable to verify signature.

Paul Morris's Avatar

Paul Morris

15 Oct, 2018 03:23 PM

I’m using Mac Mail, v10.3 with GPGMail v2.8 (build 1273).
GPGSuite is v2018.4.
My MacBookPro is running 10.12.6

It seems like since I upgraded to the latest GPG Tools, my Mail client is not able to verify signatures of emails. In the Mail window, I see a spinning wheel with the “Loading…”.

I am able to open my GPG Keychain, and I don’t see any obvious problems from this application.

Expected
I expect the email content to be displayed…possibly with an error if the signature does not match.

macOS                   10.12.6     16G1408
GPG Suite               2018.4      2310    (bc31914)
GPG Mail                2.8         1273    (97139d27)
GPG Keychain            1.4.5       1496    (25530e6)
GPG Services            1.11.5      1033    (86cb937)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.3       1057    (966febd)
Libmacgpg               0.8.6       885     (35a18be)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 16 Oct, 2018 09:43 PM

    Steve's Avatar

    Hi Paul,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Could you please download and install our latest hotfix GPG Suite and see if that solves your problem.

    All the best,
    Steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. 2 Posted by Paul Morris on 16 Oct, 2018 10:51 PM

    Paul Morris's Avatar

    That fixed the issue!! Thanks...you folks have a great product.

  3. Support Staff 3 Posted by Steve on 16 Oct, 2018 10:58 PM

    Steve's Avatar

    Perfect. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Thanks for your kind words. They do mean a lot to us.

    Best,
    Steve

  4. Steve closed this discussion on 16 Oct, 2018 10:58 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac