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GPG Mail: MAIL crashes every time I use it

• Edit

Michael Drake

14 Oct, 2018 01:43 AM

Using latest version of GPG on 10.14.1 Beta (18B57c) MAIL application crashes within seconds of loading every time. Have now uninstalled GPG for MAIL and can of course go back to they old ‘knife, fork and spoon’ manual routine via ‘Service’ to encrypt mails. But that is not what I paid you for.

Expected
Stability?

macOS                   10.14.1     18B57c
GPG Suite               2018.4      2310    (bc31914)
GPG Mail    -
GPG Keychain            1.4.5       1496    (25530e6)
GPG Services            1.11.5      1033    (86cb937)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.3       1057    (966febd)
Libmacgpg               0.8.6       885     (35a18be)
pinentry                0.9.7.1     9       (db18340)

1. 1 Posted by Denis on 14 Oct, 2018 09:18 AM

   

   Same Problem.

   Crashs immediately if I select a encrypted mail.

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2. Support Staff 2 Posted by Steve on 14 Oct, 2018 10:15 AM

   

   Hi Michael and Denis,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

   This KB-article elaborates on why GPGMail may not work with unreleased macOS updates and what to do if you cannot revert to a stable macOS release.

   Please note that there is no official support for macOS pre-release versions. Should you rely on GPGMail for your productive work, please stick to the stable release channel of macOS.

   In case you think Apple should be having an API for Mail.app to help staying on top of macOS changes in regards to Mail.app, don't hesitate to drop them a few lines via their feedback form.

   Best,
   Steve

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3. 3 Posted by Erich on 14 Oct, 2018 06:53 PM

   

   Me three. Any encrypted message prompts a crash. I concede that I'm 10.14.1 Beta (18B57c), but I also assume you want to know about this too.

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4. Support Staff 4 Posted by Steve on 14 Oct, 2018 07:28 PM

   

   We are aware of this problem. Thanks for chiming in. We'll let you know once we have a solution.

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5. Support Staff 5 Posted by Luke Le on 19 Oct, 2018 02:08 AM

   

   Hi all,

   would you mind downloading and installing our latest hotfix GPG Suite and see if that improves the situation?

   GPG Suite 2349n and later should address this problem.

   It might be necessary to re-activate GPG Mail in Mail › Preferences › Manage Plug-ins after installing the hotfix.

   Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

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6. Steve closed this discussion on 19 Oct, 2018 02:06 PM.

7. Steve closed this discussion on 23 Oct, 2018 10:03 PM.