GPG Mail: Mail crashes when I try to open encrypted mails

Simon Heinrichs's Avatar

Simon Heinrichs

12 Oct, 2018 02:11 PM

Whenever I try to open an encrypted mail with Apple Mail, the program crashes. I have already tried to deactivate and reactivate GPGMail which did not help.

Expected
I expected being able to read encrypted Mails

Additional info
I am using 10.14.1 Beta (18B57c)

macOS                   10.14.1     18B57c
GPG Suite               2018.4      2310    (bc31914)
GPG Mail                3.0         1328    (82e5a048)  30 trial days remaining
GPG Keychain            1.4.5       1496    (25530e6)
GPG Services            1.11.5      1033    (86cb937)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.3       1057    (966febd)
Libmacgpg               0.8.6       885     (35a18be)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 12 Oct, 2018 02:26 PM

    Steve's Avatar

    Hi Justin,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

    This KB-article elaborates on why GPGMail may not work with unreleased macOS updates and what to do if you cannot revert to a stable macOS release.

    Please note that there is no official support for macOS pre-release versions. Should you rely on GPGMail for your productive work, please stick to the stable release channel of macOS.

    In case you think Apple should be having an API for Mail.app to help staying on top of macOS changes in regards to Mail.app, don't hesitate to drop them a few lines via their feedback form.

    Best,
    steve

  2. Support Staff 2 Posted by Luke Le on 19 Oct, 2018 02:00 AM

    Luke Le's Avatar

    Hi Simon,

    Would you mind downloading and installing our latest hotfix GPG Suite?

    GPG Suite 2349n and later should address this problem.

    It might be necessary to re-activate GPG Mail in Mail › Preferences › Manage Plug-ins after installing the hotfix.

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  3. Steve closed this discussion on 19 Oct, 2018 02:06 PM.

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