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GPG Mail: Uninstalling as don't want to buy a support agreement

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Jonathan Bedford

08 Oct, 2018 07:25 AM

Uninstalling as don't want to buy a support agreement

Expected
to remain free

macOS                   10.13.6     17G65
GPG Suite               2018.4      2310    (bc31914)
GPG Mail                3.0         1330    (724e6997)  17 trial days remaining
GPG Keychain            1.4.5       1496    (25530e6)
GPG Services            1.11.5      1033    (86cb937)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.3       1057    (966febd)
Libmacgpg               0.8.6       885     (35a18be)
pinentry                0.9.7.1     9       (db18340)

1. Support Staff 1 Posted by Steve on 18 Oct, 2018 10:38 AM

   

   Hi Jonathan,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   Please excuse the late reply, we are deeply sorry for not responding earlier. The amount of feedback we received in regards to the GPG Suite 2018.4 release was overwhelming - both positive and negative. We are doing our best to catch up as fast as we can.

   This KB-article explains how to uninstall GPGTools or GPG Mail only.

   To sum up the most important points about GPG Mail 3 and the Support Plan:

   • GPG Mail trial will work for 30 days with no restrictions
   • After 30 days you will still be able to read all of your encrypted emails - GPG Mail will no longer encrypt/sign or verify emails
   • Once you have purchased the GPG Mail Support Plan, it is valid for GPG Mail 3. Depending on the necessary changes, next years macOS release might see GPG Mail 4 or might see GPG Mail 3 going on. We wanted to keep the option open to support more than one new OS in one major version of GPG Mail. Special prices will be available for upgrades

   We would really like to see you stay, but want to assure you that even if you don't like our offering there are many alternatives available. The encryption technology which is used in GPG Suite is not a proprietary one, so you are not reliant on our tools to decrypt your existing emails. There is no lock-in. In additon all of our source code is available publicly.

   Best,
   Steve

   • Edit

2. Steve closed this discussion on 05 Jun, 2019 03:30 PM.