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GPG Mail: Preview not loading

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Yannis Brandt

02 Oct, 2018 10:49 AM

When adding the “Verified”-Stamp on a mail (not the “Encrypted”-option!), I can’t view the content of it anymore.
The Preview in the list of f.e. “Sent Mails” still works so I can read the maybe first to lines, but when viewing the mail itself it just says “Loading…” forever.

I’m using macOS Sierra 10.12.6 and Apple’s Mail.app

Expected
Being able to view the content of the mail

Additional info
It does work on iOS-phones though. When the mail is sent from a Mac and not viewable there, it’s still possible to view it on an iPhone. (iPhone 8 with iOS 12 16A366 installed)

macOS                   10.12.6     16G1510
GPG Suite               2018.4      2310    (bc31914)
GPG Mail                2.8         1273    (97139d27)
GPG Keychain            1.4.5       1496    (25530e6)
GPG Services            1.11.5      1033    (86cb937)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.3       1057    (966febd)
Libmacgpg               0.8.6       885     (35a18be)
pinentry                0.9.7.1     9       (db18340)

1. Support Staff 1 Posted by Steve on 18 Oct, 2018 11:39 PM

   

   Hi Yannis,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   Please excuse the late reply, we are deeply sorry for not responding earlier. The amount of feedback we received in regards to the GPG Suite 2018.4 release was overwhelming. We are doing our best to catch up as fast as we can.

   Could you please download and install our latest hotfix GPG Suite and see if that solves your problem.

   All the best,
   Steve

   Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

   • Edit

2. Steve closed this discussion on 05 Jun, 2019 04:11 PM.