GPG Mail: after latest update sent emails not shown

Rok's Avatar

Rok

25 Sep, 2018 03:47 PM

Mail on the mac (10.12.6) is not showing sent mail (forever spinning wheel) following the latest update.

Expected
To see the sent mails

macOS                   10.12.6     16G1510
GPG Suite               2018.4      2310    (bc31914)
GPG Mail                2.8         1273    (97139d27)
GPG Keychain            1.4.5       1496    (25530e6)
GPG Services            1.11.5      1033    (86cb937)
MacGPG                  2.2.10      921     (b487092)
GPG Suite Preferences   2.1.3       1057    (966febd)
Libmacgpg               0.8.6       885     (35a18be)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 25 Sep, 2018 08:24 PM

    Steve's Avatar

    Hi Rok,

    this is a known regression we are currently looking into.

    To workaround this problem you have the following options:

    1. downgrade to GPG Suite 2018.3, skip the 2018.4 update and wait for 2018.4.1 which we will release soon and which will include a fix for this problem.

    2. wait for the next nightly build - we are looking into this issue but need a little more time to provide a fix.

    We will keep you posted in any way once a fix is available.

    Best,
    steve

  2. 2 Posted by Rok Roškar on 26 Sep, 2018 08:58 PM

    Rok Roškar's Avatar

    Hi Steve,

    thanks for your quick response. I downgraded GPG Suite and indeed the emails now show up. However, Mail crashes whenever I try to send an email. Is there something else I need to do to make the downgrade work as expected?

    Thanks,

    Rok

  3. Support Staff 3 Posted by Steve on 28 Sep, 2018 02:09 PM

    Steve's Avatar

    Hi Rok,

    this issue has been fixed and the fix will be included in the upcoming GPG Suite 2018.4.1 release. If you want to test the fix, please download our latest hotfix GPG Suite. That page also has Signature file and SHA1 to verify the download. Thanks for helping us test this fix.

    Should the problem persist, please do let us know and re-open this discussion.

    Should you see trouble using GPG Suite in the future, don't hesitate to get in touch and open a new discussion any time.

    Best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected.

  4. Steve closed this discussion on 28 Sep, 2018 02:09 PM.

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