GPG Mail: Signierte Mails nicht lesbar

Phil's Avatar


25 Sep, 2018 09:23 AM

Same here!

  1. Support Staff 1 Posted by Steve on 25 Sep, 2018 10:00 AM

    Steve's Avatar

    Hi Phil,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Could you please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.

    And provide a more detailed description of what is not working for you. Also is that problem with all messages or only signed or signed and encrypted?

    All the best,

  2. 2 Posted by Phil Indlekofer on 25 Sep, 2018 11:35 AM

    Phil Indlekofer's Avatar

    Hi Steve

    Thanks for your quick reply. I just sent you the report with some
    additional info.

    Let me know if you need anything else.


  3. Support Staff 3 Posted by Steve on 25 Sep, 2018 08:35 PM

    Steve's Avatar

    This is a known regression we are currently looking into.

    To workaround this problem you have the following options:

    1. downgrade to GPG Suite 2018.3, skip the 2018.4 update and wait for 2018.4.1 which we will release soon and which will include a fix for this problem.

    2. wait for the next nightly build - we are looking into this issue but need a little more time to provide a fix.

    We will keep you posted in any way once a fix is available.


  4. 4 Posted by Phil Indlekofer on 26 Sep, 2018 07:52 AM

    Phil Indlekofer's Avatar

    Thank you very much for all this, Steve! Downgrade worked. :)


  5. Support Staff 5 Posted by Steve on 28 Sep, 2018 02:35 PM

    Steve's Avatar

    Hi Phil,

    this issue has been fixed. If you want to test the fix, please download our latest hotfix GPG Suite. That page also has Signature file and SHA1 to verify the download. Thanks for helping us test this fix.

    Should the problem persist, please do let us know and re-open this discussion.

    Should you see trouble using GPG Suite in the future, don't hesitate to get in touch and open a new discussion any time.

    Best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected.

  6. Steve closed this discussion on 28 Sep, 2018 02:35 PM.

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