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Apple Mail forgets GPG Suite after long uptime/sleep

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David

21 Sep, 2018 08:01 AM

I’m using GPG Suite 2018.3 on an iMac with macOS 10.13.6 (17G65). Several times now I’ve noticed that Apple Mail simply forgets that GPG is there, meaning that I can neither read nor write encrypted messages. Typically this happens on waking the machine up after having left it on overnight. In the past, rebooting the system provided a simple workaround, but this time I have a long calculation running that I don’t want to interrupt. What can I do?

Expected
I expect that if I leave myself logged in overnight then I can still use Apple Mail to read and write encrypted messages the following morning without having to reboot the machine.

macOS                   10.13.6     17G65
GPG Suite               2018.3      2223    (8d0c266)
GPGMail                 3.0b7       1319    (c2d0df0a)
GPG Keychain            1.4.4       1460    (9010342)
GPGServices             1.11.4      1013    (0b04f6c)
MacGPG                  2.2.8       916     (0ed4a99)
GPG Suite Preferences   2.1.2       997     (1a09bc7)
Libmacgpg               0.8.5       863     (0707962)
pinentry                0.9.7.1     9       (db18340)

1. Support Staff 1 Posted by Steve on 21 Sep, 2018 08:02 AM

   

   Hi David,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   We are in the midst of preparing the next release of GPG Suite. Until that is ready, please download and install our latest hotfix GPG Suite. That will bring you back to working state and you will then receive the update notice once the next GPG Suite stable release is available shortly.

   All the best,
   steve

   Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

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2. 2 Posted by David Green on 21 Sep, 2018 08:10 AM

   

   Hi Steve,

   Thanks for the quick reply. But I am confused: System Preferences is telling me that I already have the latest version (screenshot attached, in German).

   Yours,

   David

   • Bildschirmfoto_2018-09-21_um_10.07.29.png 121 KB
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3. 3 Posted by Steffen on 21 Sep, 2018 09:35 AM

   

   The same happend to me today: Yesterday it worked. Today the mail-programm "forgot" GPG and no reboot or GPG-Update helped.

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4. Support Staff 4 Posted by Steve on 21 Sep, 2018 09:36 AM

   

   @Steffen: did you install the hotfix build linked in comment #1?

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5. Steve closed this discussion on 13 Feb, 2019 06:02 PM.