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GPGMail: GPGTools stopped working in Mail.app on MacOS

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Benjamin Meller

21 Sep, 2018 06:40 AM

Hello,

GPGTools stopped working on my mac. The Tools just don’t show up in Mail.app anymore. Worked perfectly up until now. I tried to reinstall GPGTools, even deleted the /Library/Mail/Bundles folder and reinstalled GPGTools again. Restarted the mac of course.

There is no GPGTools in Mail.app preferences nor in mail composing window. Mail.app can’t decrypt messages anymore either. Keys are all present in GPGKeystore.

Expected
GPGTools working in Mail.app

Additional info
MacOS 10.13.6
GPGTools 2018.3

macOS                   10.13.6     17G65
GPG Suite               2018.3      2223    (8d0c266)
GPGMail                 3.0b7       1319    (c2d0df0a)
GPG Keychain            1.4.4       1460    (9010342)
GPGServices             1.11.4      1013    (0b04f6c)
MacGPG                  2.2.8       916     (0ed4a99)
GPG Suite Preferences   2.1.2       997     (1a09bc7)
Libmacgpg               0.8.5       863     (0707962)
pinentry                0.9.7.1     9       (db18340)

1. 1 Posted by Michael on 21 Sep, 2018 07:10 AM

   

   Hi,

   I have exactly the same problem.

   Thank you for your quick support.

   Michael

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2. 2 Posted by Peter on 21 Sep, 2018 07:17 AM

   

   Hi there,

   same problem here. GPG Mail Plugin disappeared over night from Mac Mail.

   Peter

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3. 3 Posted by Birgit on 21 Sep, 2018 07:21 AM

   

   Hello,

   same issue here. Plugin disappeared a few days ago. I have tried to reinstall the app, but to no avail.

   A quick fix would be very much appreciated, as this affects all previous and current email communication.

   Thanks

   Birgit

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4. 4 Posted by dieter on 21 Sep, 2018 07:24 AM

   

   we had that too today ... latest nightly (2303n) fixed it

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5. 5 Posted by Birgit on 21 Sep, 2018 07:27 AM

   

   This worked a treat. Thank you very much indeed!

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6. Support Staff 6 Posted by Steve on 21 Sep, 2018 07:36 AM

   

   Dear all,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   We are in the midst of preparing the next release of GPG Suite. Until that is ready, please download and install our latest hotfix GPG Suite. That will bring you back to working state and you will then receive the update notice once the next GPG Suite stable release is available shortly.

   All the best,
   steve

   Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

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7. 7 Posted by Canada on 21 Sep, 2018 10:41 AM

   

   Same issue here. Disappeared from Mail.app.

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8. 8 Posted by Matheus on 21 Sep, 2018 11:19 AM

   

   Same here. Disappeared from Mail.

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9. Support Staff 9 Posted by Steve on 21 Sep, 2018 11:43 AM

   

   Canada & Matheus, did you try to install the hotfix release linked in Comment 6?

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10. 10 Posted by Matheus Passos ... on 21 Sep, 2018 11:44 AM

    

    Hi there!

    Yeah, actually I only saw your comment after sending my message… I installed it and it came back from the dead :)

    Thanks a lot for your attention!

    Regards,

    Matheus Passos Silva
    [email blocked]
    https://profmatheus.com

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11. Steve closed this discussion on 23 Sep, 2018 12:09 AM.