GPGMail: Fehlermeldung

Konrad Mettenborg's Avatar

Konrad Mettenborg

08 Jul, 2018 11:03 AM

Send keys failed! (General error)
Code = 1
Error text:
gpg: sende Schlüssel B85A98ECE922E079 auf hkps://hkps.pool.sks-keyservers.net
gpg: Senden an Schlüsselserver fehlgeschlagen: General error
gpg: Senden an Schlüsselserver fehlgeschlagen: General error

Expected
Senden

macOS                   10.13.5     17F77
GPG Suite               2018.3      2223    (8d0c266)
GPGMail                 3.0b7       1319    (c2d0df0a)
GPG Keychain            1.4.4       1460    (9010342)
GPGServices             1.11.4      1013    (0b04f6c)
MacGPG                  2.2.8       916     (0ed4a99)
GPG Suite Preferences   2.1.2       997     (1a09bc7)
Libmacgpg               0.8.5       863     (0707962)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 08 Jul, 2018 11:19 AM

    Steve's Avatar

    Hi Konrad,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    The issue you are seeing is when you are trying to upload a key using GPG Keychain? Asking because this discussion popped up in the GPGMail category.

    Unfortunately there are a variety of reasons why a key upload can fail.

    Is there any chance that you are using Little Snitch or any other firewall on your Mac? If so, please temporarily disable that software and repeat the key upload.

    It is possible that your nameserver is at fault. In that case, please try to change the nameserver (DNS) to 1.1.1.1 and try again.

    If the above does not resolve the situation:

    In case the problem persists, please open Terminal and run the following commands to create some debug output for us:

    echo "debug-level guru" >> ~/.gnupg/dirmngr.conf
    echo "debug-all" >> ~/.gnupg/dirmngr.conf
    echo "log-file /tmp/dirmngr.log" >> ~/.gnupg/dirmngr.conf
    killall dirmngr
    gpg --search-keys [email blocked]
    gpg --keyserver hkps://hkps.pool.sks-keyservers.net --search-keys [email blocked]
    

    After running these commands, please send us the /tmp/dirmngr.log file

    1. open finder and press ⇧⌘G
    2. paste /tmp/dirmngr.log
    3. attach the dirmngr.log file to this discussion

    Once you are done, it's best to remove the debugging option:

    1. open finder and press ⇧⌘G
    2. paste ~/.gnupg/dirmngr.conf
    3. open that file with TextEdit
    4. remove the following lines
      • debug-level guru
      • debug-all
      • log-file /tmp/dirmngr.log

    Now open Terminal.app again and execute the following commands:

    rm /tmp/dirmngr.log killall dirmngr

    All the best,
    steve

  2. Support Staff 2 Posted by Steve on 09 Jul, 2018 11:56 AM

    Steve's Avatar

    Weitere Antwort von Konrad erhalten, die ich hier in die existiernde Diskussion kopieren und die duplikat Diskussion lösche:

    Send keys failed! (General error)
    Code = 1
    Error text:
    gpg: sende Schlüssel D98F8F358C774909 auf hkps://hkps.pool.sks-keyservers.net
    gpg: Senden an Schlüsselserver fehlgeschlagen: General error
    gpg: Senden an Schlüsselserver fehlgeschlagen: General error

    Konrad: Falls du gerade einen Moment Zeit hast, könntest du bei uns im Live-Chat vorbeischauen:
    https://www.hipchat.com/gyyOrLdWt

    Wir können zwar keine Lösung versprechen, würden uns das Problem aber gern genauer anschauen. Nachdem du dem Live-Chat beigetreten bist, poste bitte die URL dieser Diskussion, damit wir wissen bezüglich welchem Fall du uns kontaktierst.

    Viele Grüße,
    steve

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