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unusable public key

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Frank

26 Jun, 2018 09:03 PM

Which of our tools is giving you problems?

GPG encryption

Attach a screenshot of the version info for all installed components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...):

Describe your problem. Add as much detail as possible.

since i expired the date of the keys, encryption is not working anymore..

What did you expect instead

before the expire date all was working for 1 year

Describe steps leading to the problem.

i expired the date of the keys

Are you using any other Mail.app plugins? no, all the same

• Screen_Shot_2018-06-26_at_23.00.13.png 68.9 KB

1. Support Staff 1 Posted by Steve on 26 Jun, 2018 09:10 PM

   

   Hi Frank,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   Let's check if your key is ok:

   1. open GPG Keychain
      
   2. double click your sec/pub key
      
   3. search for "Validity" in key tab and post the value to your discussion
      
   4. search for "Validity" in subkey tab and post the value to your discussion

   Should your key have expired, please re-new the expiration date in the key tab. To renew the subkey, click the cogwheel icon in the subkey tab and update the expiration date.

   To test the change, send a signed and encrypted test email to yourself. Are you able to decrypt and verify the signature successfully?

   In case your key resides on the public key servers, don't forget to upload your updated key, so that the changes are reflected there as well.

   We have open tickets to address this problem. Ideally GPG Keychain and GPGMail would be more pro-active about expiring keys and inform users ahead of the expiry date and explain how by extending the expiry date the key can be used in the future.

   Best regards,
   Steve

   • Edit

2. Support Staff 2 Posted by Steve on 20 Sep, 2018 12:41 PM

   

   Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

   All the best, steve

   • Edit

3. Steve closed this discussion on 20 Sep, 2018 12:41 PM.