GPGServices: cant decrypt my file no error? same and good password.

a.a.j.schonewille's Avatar

a.a.j.schonewille

09 Jun, 2018 12:49 PM

Which of our tools is giving you problems? GPG keychain

Attach a screenshot of the version info for all installed components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...): Versie 1.4.3 (1410)

Describe your problem. Add as much detail as possible. just a failed to decrypt and no error

What did you expect instead an decrypted fille

Describe steps leading to the problem. i did put in the right password no error on that part. but it just don't want to decrypt. it was a revoked key but i should decrypt the files i already encrypted? i did delete the key now. but im not sure if the file is ever going to decrypt.

Are you using any other Mail.app plugins? no its not the mail side just a encrypted file

  1. Support Staff 1 Posted by Steve on 25 Jun, 2018 05:03 PM

    Steve's Avatar

    Hi a.a.j.,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite. Excuse the late reply - the last weeks were very busy with the release of GPG Suite 2018.2 and 2018.3.

    Does this problem persist with 2018.3? If it does, please send another screenshot of the error message you are seeing.

    Best,
    steve

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