Apple Mail: Can't activate encryption

XYZXYZ's Avatar


12 Jun, 2018 10:10 PM

Which of our tools is giving you problems?

GPG Keychain & Apple Mail

Describe your problem. Add as much detail as possible.

I am not able to activate the encryption within Apple Mail --> New Mail Window. Only the activation of the digital signing works.
My setup: Generated pgp key with [email blocked]. Headed to Apple Mail (Account [email blocked] existed before), opened new mail --> Encryption Symbol keeps grayed out and the keyboard shortcut ⌥ ⌘ Y also only activates the digital signing.
Why is that?

  1. 1 Posted by XYZXYZ on 12 Jun, 2018 10:17 PM

    XYZXYZ's Avatar

    Issue resolved.

  2. Support Staff 2 Posted by Steve on 23 Jun, 2018 12:13 PM

    Steve's Avatar

    Hi XYZXYZ,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    How were you able to resolve your problem?


  3. Steve closed this discussion on 05 Sep, 2018 05:17 PM.

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