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GPG Keychain: Decryption Failed

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Dean Abbott

08 Jun, 2018 09:38 PM

I’m getting “Failed Decrypting” error, trying to decrypt files that I could decrypt successfully before the latest update v 1.4.3 (1410). The same file that successfully decrypted last week no longer decrypts successfully. The keys are up-to-date and still active (I did an “update from key server” to make sure the key is current).

The failure occurs when I highlight a file and select OpenPGP: Decrypt file

System settings appear to be correct and nothing has been changed in weeks (from the time I first successfully decypted PGP files)

Expected
decryption of files

macOS                   10.13.5     17F77
GPG Suite               2018.2      2199    (bef9c89)
GPGMail                 3.0b6       1316    (3d99a0fc)
GPG Keychain            1.4.3       1410    (9800780)
GPGServices             1.11.3      973     (5ebfa20)
MacGPG                  2.2.7       902     (099ae46)
GPG Suite Preferences   2.1.2       997     (1a09bc7)
Libmacgpg               0.8.4       853     (89d8783)
pinentry                0.9.7.1     9       (db18340)

1. Support Staff 1 Posted by Steve on 25 Jun, 2018 05:02 PM

   

   Hi Dean,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite. Excuse the late reply - the last weeks were very busy with the release of GPG Suite 2018.2 and 2018.3.

   Does the problem persist with 2018.3? And if yes, can you please send a screenshot of the error message you are seeing.

   Best,
   steve

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2. Steve closed this discussion on 05 Sep, 2018 05:35 PM.