tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/743-cant-connect-to-serverGPGTools: Discussion 2017-09-14T12:13:13Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-26T23:53:27Z2012-01-26T23:53:27ZCan't connect to server<div><p>Hey Patrick. We are aware of this issue. I noticed this with my
version of GPG Keychain Access as well. We don't have a solution,
yet - but we're investigating. More to come and sry I don't have a
better answer currently.</p>
<p>All the best, steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-27T14:45:53Z2012-01-27T14:45:53ZCan't connect to server<div><p>I switched my network connection over to another source, seems
to work now, so I suspect it is a port / firewall issue. What ports
are required to be open for this system to work?</p></div>Patricktag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-27T14:57:45Z2012-01-27T14:57:45ZCan't connect to server<div><p>Hi Patrick,</p>
<p>according to the official gpg docs the communication with the
keyservers is using HTTP but via port 11371.<br>
So if you have a strict outgoing firewall you might have to open
that port up.<br>
For TCP only, I reckon.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-27T14:58:54Z2012-01-27T14:58:54ZCan't connect to server<div><p>Also, a lot of keyservers are not working reliably, so there
might be more sources of failure.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-27T15:27:55Z2012-01-27T15:27:55ZCan't connect to server<div><p>Will look into it (corporate site, will have to work through the
IT channels to see what they have blocked). Perhaps a better error
message could be shown, seems simple enough to detect…</p>
<p>Thanks,<br>
-P</p></div>Patrick LaRochetag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-27T15:44:50Z2012-01-27T15:44:50ZCan't connect to server<div><p>A better error message is definitely necessary.<br>
To find out if the port is blocked you could simply try to telnet
the port</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-27T15:50:07Z2012-01-27T15:50:07ZCan't connect to server<div><p>Thanks, that port is indeed blocked and I will try and get the
IT staff to open it for me.</p>
<p>Cheers,<br>
-P</p></div>Patrick LaRochetag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-27T15:51:55Z2012-01-27T15:51:55ZCan't connect to server<div><p>Great!</p>
<p>Feel free to open a new discussion whenever you run into
problems again.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-27T15:56:08Z2012-01-27T15:56:08ZCan't connect to server<div><p>Thanks for the quick feedback. Side note I am a TA for a class
where we do a tutorial on GPG and getting the students to install
and use the service. We go through the entire process on a linux
machine from the command line, accumulating in enigmail and
thunderbird. They then have to go and install all the appropriate
tools on their own computers (windows, mac, whatever they have) and
email me a encrypted / signed email. It is fun to see how fast the
mac users can do this vs others because of your tools, so thank
you.</p>
<p>-P</p></div>Patrick LaRochetag:gpgtools.tenderapp.com,2011-11-04:Comment/132052212012-01-28T20:46:54Z2012-01-28T20:46:54ZCan't connect to server<div><p>Hey Patrick. I think that's the best compliment you can make a
software developer: that is software is easy to use and setup.
Using software should be fun and we try to make the experience as
seamless as possible. There is still a lot to do, but we are on our
way.</p>
<p>Thanks so much for your kind words.</p></div>Steve