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GPGMail: Mail crashes suddenly even when not using it

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Dave Garratt

24 Apr, 2018 09:33 AM

I have the same problem - full crash report attached.

I uninstalled and reinstalled but the problem persists

1. Support Staff 1 Posted by Luke Le on 25 Apr, 2018 04:11 PM

   

   Hi Dave,

   unfortunately we were not yet able to reproduce this bug on our machines, but were wondering if you would be interested and willing to help us find a solution for this bug. Would you consider having a remote debug session with us, where I would log on to your system and run Mail from the Xcode debugger?

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2. 2 Posted by David Garratt on 27 Apr, 2018 08:39 AM

   

   It happens every few hours - not sure it would be practical to debug while you wait.

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3. Support Staff 3 Posted by Steve on 06 Jul, 2018 04:05 PM

   

   We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

   Are you still seeing this crash using macOS 10.13.5 and GPG Suite 2018.3?

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4. Steve closed this discussion on 20 Sep, 2018 04:19 PM.

5. Support Staff 4 Posted by Steve on 26 Sep, 2018 09:54 AM

   

   This issue has been fixed with GPG Suite 2018.4.

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6. Steve closed this discussion on 26 Sep, 2018 09:54 AM.