Error in Mail Apps (web)

raphael.klein's Avatar


25 Jan, 2012 09:37 AM

Hi guys
First of all, I wanna thank you for the GPGTools for Apple Macintosh. It's a great implementation in the operating system.
I am using 10.7.2 and Apple Mail 5.1 also Mozilla Thunderbird 9.0.1 with the Enigmail Addon 1.3.4

In both mail applications I get an error reading encrypted mails.
In Apple Mail:

in Thunderbird:

I have my private key, with which I can encrypt and decrypt files with the terminal.
But it does't work with the Mail Apps.

Can you help me?
Greetings from Austria!

  1. Support Staff 1 Posted by Luke Le on 25 Jan, 2012 10:18 AM

    Luke Le's Avatar

    Hi Raphael,

    is there a chance you have a public key
    on a keyserver you have no longer the secret key to?
    Could you try to decrypt the exact message you're seeing
    the error for using the command line.

    Best invoke the terminal command with "-v --status-fd 1"
    and post the output.

    Greets from Vienna

  2. 2 Posted by Raphael Klein on 25 Jan, 2012 11:45 AM

    Raphael Klein's Avatar

    Yes. There could be an old public key on the keyserver. But I am using another, my new keypair
    How can I solve the problem?


  3. Support Staff 3 Posted by Luke Le on 25 Jan, 2012 11:48 AM

    Luke Le's Avatar

    Ok, so the problem might be that the message was encrypted to that old public key.
    The fastest way to resolve this would be a screen sharing session using TeamViewer.
    It's a very sensitive process but it's proven very successful in the past.
    Would you be willing to try this?
    For better communication we could chat over Skype or any other IM.

  4. 4 Posted by Raphael Klein on 25 Jan, 2012 12:07 PM

    Raphael Klein's Avatar

    Teamviewer is okay. But I can only text with you, no audio. Because my son is playing in front of my laptop and he wants to be in my point of view.

    skype: rafta2005


  5. Support Staff 5 Posted by Luke Le on 25 Jan, 2012 03:23 PM

    Luke Le's Avatar

    Created a feature ticket for GPG Keychain Access which makes it easier to import private keys from an old .gnupg folder:

  6. Luke Le closed this discussion on 25 Jan, 2012 03:23 PM.

  7. Raphael Klein re-opened this discussion on 26 Jan, 2012 06:41 AM

  8. 6 Posted by Raphael Klein on 26 Jan, 2012 06:41 AM

    Raphael Klein's Avatar

    Da ist mir noch eine Frage eingefallen.
    Ich würde gerne in meiner Email-Signatur darauf hinweisen, dass ich GPGTools verwende und gerne mit dem Empfänger auch verschlüsselt kommuniziere.
    Gibts von Euch da einen Textbaustein, oder -vorschlag?

    Dipl.-Ing.(FH) Raphael Klein
    [email blocked]

  9. Support Staff 7 Posted by Steve on 26 Jan, 2012 11:43 AM

    Steve's Avatar

    Das kannst du ganz einfach in den GPGPreferences einstellen:
    This is unreleased code. But you can use a nightly from here which already contains this feature:

    We use: - we make secure communication a little less scary ;)
    aber das paßt nicht 100% für deinen Verwendungszweck.

    Wie wär's mit:
    I secure my communication with GPGTools. So should you. -

    Liebe Grüße, steve

  10. Alex closed this discussion on 28 Feb, 2012 08:05 PM.

  11. Steve closed this discussion on 27 Jan, 2019 07:26 PM.

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