GPG Keychain: keychain servers

Sal's Avatar

Sal

13 Apr, 2018 01:04 PM

none of the listed keychain servers works for me

Expected
be able to upload my public key and search others' public keys

macOS                   10.13.4     17E199
GPG Suite               2018.1      2083    (9658b70)
GPGMail                 3.0b4       1272    (461cda15)
GPG Keychain            1.4.2       1403    (128637e)
GPGServices             1.11.2      969     (e5438f7)
MacGPG                  2.2.3       900     (cead4f9)
GPG Suite Preferences   2.1.1       993     (05eb1a6)
Libmacgpg               0.8.2       829     (943132e)
pinentry                0.9.7.1     9       (db18340)
  1. Support Staff 1 Posted by Steve on 17 Apr, 2018 10:20 PM

    Steve's Avatar

    Hi Sal,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Can you be more specific about the problem you are seeing? Are you seeing an error message when trying to upload your or search for other keys? If yes, please attach a screenshot.

    Key server problems can have various causes.

    Please open Terminal.app, paste the following command and post the output into this discussion.

    nslookup hkps.pool.sks-keyservers.net
    

    Then execute the following command:

     echo "debug-level guru" >> ~/.gnupg/dirmngr.conf
     echo "debug-all" >> ~/.gnupg/dirmngr.conf
     echo "log-file /tmp/dirmngr.log" >> ~/.gnupg/dirmngr.conf
     killall dirmngr
     gpg --keyserver hkps://hkps.pool.sks-keyservers.net --search-keys [email blocked]
    

    After running these commands, please send us the /tmp/dirmngr.log file

    1. open finder and press ⇧⌘G
    2. paste /tmp/dirmngr.log
    

    Once you are done, let's remove the debugging option:

    1. open finder and press ⇧⌘G
    2. paste ~/.gnupg/dirmngr.conf
    3. open that file with TextEdit
    4. remove the following lines
        * debug-level guru
        * debug-all
        * log-file /tmp/dirmngr.log
    

    Now open Terminal.app again and execute the following commands:

    rm /tmp/dirmngr.log
    killall dirmngr
    

    Another question: Are you using Little Snitch or any other firewall-like software on your mac? If so, please temporarily disable that software and repeat the process. Can you then connect to the key servers as expected?

    Best,
    steve

  2. Support Staff 2 Posted by Steve on 18 Jul, 2018 02:18 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 18 Jul, 2018 02:18 PM.

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