tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/69513-gpgmail-gpgmail-status-is-orange-launchagent-is-missingGPGTools: Discussion 2018-03-29T18:28:33Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/447721832018-02-21T18:51:40Z2018-02-21T18:51:41ZGPGMail: GPGMail status is Orange. LaunchAgent is missing.<div><p>Once in a while, our users will encounter an orange status for GPGMail. The launchctl unload/load commands from the kbase do not work since LaunchAgent org.gpgtools.Libmacgpg.xpc.plist is missing from /Library/LaunchAgents/ This is what we see:<br>
1087 0 org.gpgtools.macgpg2.shutdown-gpg-agent<br>
- 0 org.gpgtools.updater - 0 org.gpgtools.gpgmail.user-uuid-patcher - 0 org.gpgtools.gpgmail.enable-bundles - 0 org.gpgtools.macgpg2.fix</p>
<p>The only solution we have is to reinstall GPG Suite. However, this problem reoccurs but the cause is still unknown to us.</p>
<p><strong>Expected</strong><br>
org.gpgtools.Libmacgpg.xpc.plist should not be missing.</p>
<pre>
<code>macOS 10.13.3 17D47
GPG Suite 2018.1 2083 (9658b70)
GPGMail 3.0b4 1272 (461cda15)
GPG Keychain 1.4.2 1403 (128637e)
GPGServices 1.11.2 969 (e5438f7)
MacGPG 2.2.3 900 (cead4f9)
GPG Suite Preferences 2.1.1 993 (05eb1a6)
Libmacgpg 0.8.2 829 (943132e)
pinentry 0.9.7.1 9 (db18340)</code>
</pre></div>John Riveratag:gpgtools.tenderapp.com,2011-11-04:Comment/447721832018-02-21T19:00:51Z2018-02-21T19:00:51ZGPGMail: GPGMail status is Orange. LaunchAgent is missing.<div><p>Hi John,</p>
<p>this <a href="https://gpgtools.tenderapp.com/kb/gpgmail-faq/what-does-the-status-bubble-in-gpgmail-indicate">KB-article</a> explains what to do when you are seeing an orange or red color indicator in GPGMail preferences.</p>
<p>Could you try that out and see 1. if it fixes the problem and 2. in case it does, if the fix is permanent?</p>
<p>Best,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/447721832018-02-21T19:06:03Z2018-02-21T19:06:04ZGPGMail: GPGMail status is Orange. LaunchAgent is missing.<div><p>Hi Steve,</p>
<p>Thanks for the reply. I missed adding that when we <code>ls /Library/LaunchAgents/</code>, the org.gpgtools.Libmacgpg.xpc.plist is missing. We also look in <code>/Library/LaunchDaemon</code> and it is not there either. This is why I mentioned that the launchctl unload/load commands have no effect. Reinstalling brings it back but the problem reoccurs.</p>
<p>Thanks,<br>
John</p></div>John Riveratag:gpgtools.tenderapp.com,2011-11-04:Comment/447721832018-03-01T20:49:44Z2018-03-01T20:49:45ZGPGMail: GPGMail status is Orange. LaunchAgent is missing.<div><p>Hi Steve,</p>
<p>Any ideas on why this might be happening? Anything else I should into?</p>
<p>Thanks,<br>
John</p></div>John Riveratag:gpgtools.tenderapp.com,2011-11-04:Comment/447721832018-03-02T09:40:30Z2018-03-02T09:40:30ZGPGMail: GPGMail status is Orange. LaunchAgent is missing.<div><p>Hi John,</p>
<p>is there any chance that you are running some other software which might delete that file? If a re-install fixes it, that means to me that the file is correctly installed at one point, but vanishes after some time. I could only think of some kind of Antivirus software that does that.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/447721832018-03-29T18:28:32Z2018-03-29T18:28:32ZGPGMail: GPGMail status is Orange. LaunchAgent is missing.<div><p>Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.</p>
<p>All the best, steve</p></div>Steve