MacGPG: Are passphrase and password the same thing?

Chris's Avatar

Chris

13 Feb, 2018 12:05 AM

Where can one locate the passphrase? I set up a password when I installed GPG Keychain, but did not set a Passphrase.

  1. Support Staff 1 Posted by Steve on 13 Feb, 2018 01:24 PM

    Steve's Avatar

    Hi Chris,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    The words password / passphrase describe the same thing. We are still looking to unify the wording.

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

    Best,
    steve

  2. 2 Posted by Chris S on 13 Feb, 2018 03:47 PM

    Chris S's Avatar

    Hi Steve,

    OK, that's even more confusing. I'm using the password I created. Now I'm
    being told I have used 2/3 attempts, which I can only assume using the 3rd
    will lock me out? How do I proceed with the data files I've already
    downloaded?

    *Chris S* Director - Customer Loyalty & Training

    ROCKETMILES

    855.355.7625

  3. 3 Posted by Chris S on 14 Feb, 2018 02:29 AM

    Chris S's Avatar

    Hi Steve,

    This issue continue to haunt me. I never was able to get GPG to accept my
    passphrase/password last night. So today, I had the data re-encrypted
    using a newly created public key. So after downloading a massive amount of
    data again, I attempted to decrypt and am getting the same message. This
    is twice that the password I used to create the key hasn't worked, and now
    I'm faced with the possibility of having to download this data a third
    time.

    Can you please help?

    *Chris S* Director - Customer Loyalty & Training

    ROCKETMILES

    855.355.7625

  4. Support Staff 4 Posted by Steve on 14 Feb, 2018 02:01 PM

    Steve's Avatar

    Should you be available, could you hop on our live chat here:
    https://www.hipchat.com/gyyOrLdWt

    We can't promise a solution, but we'd like to inspect this problem in more detail.

    All the best
    steve

  5. 5 Posted by Chris S on 14 Feb, 2018 04:00 PM

    Chris S's Avatar

    Hi Steve,

    I joined the chat, and it appears you are on line. I'll try to keep my eye
    on it for when you respond, but I'm walking into a meeting in a moment.

    *Chris S* Director - Customer Loyalty & Training

    ROCKETMILES

    855.355.7625

  6. Support Staff 6 Posted by Steve on 14 Feb, 2018 06:15 PM

    Steve's Avatar

    Solved via live chat.

    Turns out the files in question were encrypted with an old key. Chris will request the files to be encrypted with his new key and then hopefully be able to decrypt as expected.

    I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best,
    steve

  7. Steve closed this discussion on 14 Feb, 2018 06:15 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac