GPGMail: password not accepted

btoole's Avatar


19 Dec, 2017 04:13 PM

password not accepted - crashes mail app

password accepted

macOS                   10.13.1     17B1003
GPG Suite               2017.2      2063    (e459897)
GPGMail                 3.0b2       1268    (3353e50)
GPG Keychain            1.4.1       1391    (b5c89a4)
GPGServices             1.11.2      969     (e5438f7)
MacGPG                  2.2.3       895     (17e3e67)
GPG Suite Preferences   2.1.1       993     (05eb1a6)
Libmacgpg               0.8.1       826     (9410d73)
pinentry                0.9.7       6       (6aeb033)
  1. Support Staff 1 Posted by Luke Le on 19 Dec, 2017 04:29 PM

    Luke Le's Avatar

    Hi btoole,

    we are very sorry to hear you are experiencing problems with the latest version of GPG Suite.
    We believe this problem is triggered if a user has a custom GnuPG version installed along side of our MacGPG. From the debug log I can tell that that is the case for you.

    Could you please download and install our latest GPG Suite nightly build and see if it solves your problem. That page also has sig and SHA256 to verify the download.

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. 2 Posted by btoole on 19 Dec, 2017 04:39 PM

    btoole's Avatar

    This fixed the issue - thank you very much !

    Another problem I just noticed was that none of the key servers are working....

    Best regards,


  3. Support Staff 3 Posted by Luke Le on 19 Dec, 2017 04:39 PM

    Luke Le's Avatar

    Hi Bill,

    that same issue is also fixed in the nightly.
    Would be great if you could confirm that quickly.

  4. 4 Posted by btoole on 19 Dec, 2017 04:41 PM

    btoole's Avatar

    I installed build you referred to in your last comment - is that the one you refer to here ?


  5. Support Staff 5 Posted by Luke Le on 19 Dec, 2017 04:42 PM

    Luke Le's Avatar

    Yes, exactly

  6. 6 Posted by btoole on 19 Dec, 2017 04:50 PM

    btoole's Avatar

    GPG Suite 2017.3 (2075n) build solved the password issue but not the key servers not working…..

    Best regards,


  7. Support Staff 7 Posted by Luke Le on 19 Dec, 2017 04:52 PM

    Luke Le's Avatar

    Ah ok, that's quite strange. Are you using little snitch? If so, it's necessary to allow the connection and you only have little time to do so, until the check fails. So after accepting once, simply re-try to set the keyserver. the next time it should work.

  8. 8 Posted by btoole on 19 Dec, 2017 05:02 PM

    btoole's Avatar

    You are correct - I have adjusted Little Snitch - all OK !!

    Thank you very much.

    Best regards,


  9. Support Staff 9 Posted by Luke Le on 19 Dec, 2017 05:36 PM

    Luke Le's Avatar

    Perfect, very glad to hear that.

    Closing this discussions. Feel free to open a new one at any time should you have questions or run into problems.

  10. Luke Le closed this discussion on 19 Dec, 2017 05:36 PM.

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