tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/64247-gpgmail-mail-crashes-after-trying-to-sign-or-encrypt-a-mailGPGTools: Discussion 2018-03-26T18:49:34Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-08T18:36:46Z2017-12-08T18:36:46ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Hi M,</p>
<p>we are very sorry to hear you are experiencing problems with the latest version of GPG Suite.<br>
We believe this problem is triggered if a user has a custom GnuPG version installed along side of our MacGPG.</p>
<p>Could you please download and install our latest GPG Suite <a href="https://releases.gpgtools.org/nightlies">nightly build</a> and see if it solves your problem. That page also has sig and SHA256 to verify the download.</p>
<p>Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-08T22:37:01Z2017-12-08T22:37:01ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Hi, I tried a complete new download but the result was the same.</p>
<h2><a name="i-went-back-to-the-last-version-" class="anchor" href="#i-went-back-to-the-last-version-"></a>I went back to the last version.</h2>
<p>Matthias Brönner</p></div>mbroennertag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-08T22:37:48Z2017-12-08T22:37:48ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>That is very curious. Do you have a crashlog by any chance?</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-08T22:40:40Z2017-12-08T22:40:40ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Well, I thought that - when I created the report - it asked me to attach one and I did.</p>
<h2><a name="but-i-can-send-another-one-if-you-tell-me-where-how-to-find-" class="anchor" href="#but-i-can-send-another-one-if-you-tell-me-where-how-to-find-"></a>But I can send another one if you tell me where/how to find.</h2>
<p>Matthias Brönner</p></div>mbroennertag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-08T22:42:31Z2017-12-08T22:42:31ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Ah sorry, no, that's a debug log, which contains some information in regards to your gnupg and mail setup. The Mail crash log is specifically created by Mail itself.</p>
<p>You should be able to find it in your user's Library folder under:<br>
~/Library/Logs/DiagnosticReports/</p>
<p>Thanks!</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-09T06:13:27Z2017-12-09T06:13:27ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><h2><a name="okay-here-we-are-i-can-send-you-an-bunch-of-that-" class="anchor" href="#okay-here-we-are-i-can-send-you-an-bunch-of-that-"></a>Okay, here we are - I can send you an bunch of that.</h2>
<p>Matthias Brönner</p></div>mbroennertag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-09T08:17:47Z2017-12-09T08:17:47ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Hi Matthias,</p>
<p>thank you very much. I believe this might be a incompatibility with Mail-Act-On.<br>
Would it be possible to uninstall/disable Mail-Act-On temporarily to see if GPGMail works reliably after that?</p>
<p>Thanks!</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-09T08:30:34Z2017-12-09T08:30:34ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Ah!<br>
If you can qualify that hint a little bit, I would forward this to the MailTags guys.<br>
BTW … its a really cool tool - do you know it?</p>
<p>Well, as I told you I installed the former GPGMail version. Maybe I try it …. but must look when …</p>
<h2><a name="m-" class="anchor" href="#m-"></a>m.</h2>
<p>Matthias Brönner</p></div>mbroennertag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-09T08:48:46Z2017-12-09T08:48:46ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Okay, I did it.<br>
Same result.<br>
Crashlog attached.</p>
<h2><a name="there-is-still-another-plugin-mailacton-but-i-don-t-want-to-remove-this-too-" class="anchor" href="#there-is-still-another-plugin-mailacton-but-i-don-t-want-to-remove-this-too-"></a>There is still another Plugin - MailActOn (but I don’t want to remove this too)</h2>
<p>Matthias Brönner</p></div>mbroennertag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-09T17:03:59Z2017-12-09T17:03:59ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Hi Matthias,</p>
<p>thanks for the update. We will talk to the folks at Small Cubed and will let you know, once we know more.</p>
<p>Thanks for testing in the meantime.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-09T17:04:57Z2017-12-09T17:04:57ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Ah, one question, since I didn't really understand it. Did you try the nightly?</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-09T21:10:47Z2017-12-09T21:10:47ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>.. the nightly built?</p>
<h2><a name="probably-not-i-took-the-one-promoted-on-the-home-page-" class="anchor" href="#probably-not-i-took-the-one-promoted-on-the-home-page-"></a>Probably not - I took the one promoted on the home page.</h2>
<p>Matthias Brönner</p></div>mbroennertag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-09T21:14:35Z2017-12-09T21:14:35ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Ah ok, because that one was supposed to fix your original issue.<br>
From your debug log it's clear that you have an old custom version of GnuPG installed, which the 2017.2 release has a problem with. The nightly build fixes that problem, and includes all the GPGMail changes for 2017.2</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552017-12-09T22:14:18Z2017-12-09T22:18:58ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>The nightly link is buried somewhat down this discussion in comment 1.</p>
<p>Or here:<br>
<a href="https://releases.gpgtools.org/nightlies/">https://releases.gpgtools.org/nightlies/</a></p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/442529552018-03-26T14:10:20Z2018-03-26T14:10:20ZGPGMail: Mail crashes after trying to sign or encrypt a mail<div><p>Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.</p>
<p>All the best, steve</p></div>Steve