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GPGServices: Pinentry Mac keeps asking for passphrase

• Edit

localheinz

26 Sep, 2017 10:39 AM

When

• committing via git
• amending a git commit
• writing an email that gets saved to drafts
• sending an email

I am getting asked for my passphrase. When I provide it and hit enter, I get asked again the next time one of the events above occur.

Expected
I provide my passphrase once, and I am not asked the passphrase again.

Additional info
I updated to GPGTools 2017.1 this morning.

macOS           10.12.6     16G29
GPG Suite       2017.1      2002    (4161887)
GPGMail         2.7         1242    (4272b15)
GPG Keychain    1.4         1377    (3384573)
GPGServices     1.11.1      961     (d6060fa)
MacGPG2         2.2.0       893     (ab15b08)
GPGPreferences  2.1         977     (b1e419a)
Libmacgpg       0.8         819     (c8cf2e0)
pinentry        0.9.7       6       (6aeb033)

• 2017-09-26_10-39_DebugInfo.gpg 17.4 KB

1. Support Staff 1 Posted by Steve on 26 Sep, 2017 11:59 PM

   

   Hi Andreas,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   the pinentry requests you are seeing are happening due to the migration from MacGPG 2.0.x to 2.2.0.

   Please read the following KB-article in it's entirety:
   https://gpgtools.tenderapp.com/kb/faq/i-updated-to-gpg-suite-20171-...

   and let me know if that brings you back to the expected state.

   Best,
   steve

   • Edit

2. 2 Posted by localheinz on 27 Sep, 2017 06:15 AM

   

   Hello Steve,

   thank you for your quick reply.

   If you are referring to

   • https://gpgtools.tenderapp.com/kb/faq/i-updated-to-gpg-suite-20171-...

   then that unfortunately did not help solve my problem.

   As you can see in the attached screenshot, there's no option "store in keychain" in the dialog that asks for my passphrase. However, there's an option "store in MacOS keychain" in the GPGSuite preferences pane. This option is selected.

   I have

   • deleted the entry from MacOS keychain that I found when searching for gnupg
   • entered my password probably 50 times

   but it still keeps asking for my passphrase.

   On a related noted, I am glad to hear you are considering asking for money for the software you build. I am happy to pay for it, and support the efforts you put into the product!

   Best regards,

   Andreas

   • Screen_Shot_2017-09-26_at_12.19.17.png 41.8 KB
   • Screen_Shot_2017-09-26_at_12.22.19.png 98.2 KB
   • Edit

3. Support Staff 3 Posted by Steve on 27 Sep, 2017 09:36 AM

   

   Should you be available, could you hop on our live chat here:
   https://www.hipchat.com/gyyOrLdWt

   We can't promise a solution, but we'd like to inspect this problem in more detail.

   All the best
   steve

   • Edit

4. Support Staff 4 Posted by Steve on 27 Sep, 2017 11:37 AM

   

   This was solved via live-chat.

   User had the following option in ~/.gnupg/gpg-agent.conf
   ignore-cache-for-signing

   Solution was to remove "ignore-cache-for-signing" line from gpg-agent.conf

   After that everything was working as expected.

   I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

   Best, steve

   • Edit

5. Steve closed this discussion on 27 Sep, 2017 11:37 AM.