Missing Keyboard Shortcuts in OS X El Capitan

BruattarMacAeda's Avatar


03 Jan, 2016 06:00 AM

GPGKeychain 1.2.1 (1147)

I recently upgraded to a Macbook Pro running Yosemite & El Capitan, starting fresh with all new applications and settings. I'm running the latest version of GPGSuite. I'm missing some of the most important GPGTools keyboard shortcuts though - including 'Decrypt', 'Encrypt', & 'Import Key'. I've attempted uninstalling and reinstalling GPGSuite. I'm just curious as to why this is happening and what I can do to get these shortcuts back.

What did you expect instead

I expected GPGSuite to run as smoothly as it did on my older computer running Yosemite. Since I've upgraded to a new Macbook Pro with El Capitan, for some reason the shortcuts mentioned above are not showing up in my system preferences.

Describe steps leading to the problem.

  1. Purchase new Macbook Pro & upgrade to El Capitan
  2. Download all new applications including GPGSuite
  3. Some GPG keyboard shortcuts are missing
  1. Support Staff 1 Posted by Steve on 07 Jan, 2016 08:31 PM

    Steve's Avatar

    Hey BruattarMacAeda,

    thanks for taking the time to report this problem. I assume you are referring to System Preferences > Keyboard > Shortcuts and on that tab the Services section which has the keyboard shortcuts for GPGServices?

    What do you mean by "missing shortcuts"? Are they not showing up at all or are the items showing up but the keyboard shortcuts not assigned?

    https://gpgtools.tenderapp.com/kb/gpgservices-faq/gpgservices-insta... explains what could help if you don't see any entries at all.

    All the best,

  2. 2 Posted by BruattarMacAeda on 07 Jan, 2016 10:09 PM

    BruattarMacAeda's Avatar

    Hi Steve and thank you for the reply.

    I am referring to System Preferences > Keyboard > Shortcuts > Services. It does display some shortcuts, such as 'Import Key From Selection', 'Decrypt File', etc. However, 'Encypt', 'Decrypt', and 'Import Key' are nowhere to be found, which are shortcuts I would like to use.

    I did attempt following those steps using Onyx to no avail - do you have any other ideas as to why these particular shortcuts aren't showing up?

  3. Support Staff 3 Posted by Steve on 08 Jan, 2016 05:39 PM

    Steve's Avatar

    Since you already tried a re-install, could you hop on our live chat:

  4. Support Staff 4 Posted by Steve on 10 Feb, 2016 03:17 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  5. Steve closed this discussion on 10 Feb, 2016 03:17 PM.

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