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can´t decrypt anymore

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lars

29 Sep, 2015 10:52 AM

hi there,

gpg used to work fine for me. starting today it wasn´t able to decrypt messages anymore.
i get a message saying: decrypt_message failed: unknown system error.

older messages from the same sender still can be decrypted, only two i got today won't work.

the gpg bubble in preferences is green.

what can i do?

1. 1 Posted by Thomas_U on 29 Sep, 2015 11:36 AM

   

   hi Lars,

   this is what I would do:

   1. Yosemite and older: Use DiskUtility to repair permissions, restart your Mac.

   If problem persists:

   1. Download latest GPGSuite install package, use uninstaller first, then install again. No worries: You won´t loose any settings or items saved in your GPGKexchain.

   2. If all this fails to repair the issue: Report to this forum and don´t forget to mention version-#s of OSX, Mail.app and GPGSuite.

   Good luck!

   • Edit

2. Support Staff 2 Posted by Steve on 01 Oct, 2015 11:21 AM

   

   Hi Lars,

   did you try what Thomas suggested?

   Can you please copy all version info as described here into this discussion.

   Did you install GPG Suite 2015.09?

   All the best,
   steve

   • Edit

3. 3 Posted by lars on 02 Oct, 2015 11:59 AM

   

   hey guys, i did an GPG update yesterday, here´s the (new) version info:

               (13F1112)
   

   Libmacgpg 0.6.1 752
   GPGMail 2.5.2 1060
   GPG Keychain 1.2.1 1147
   GPGServices 1.10.1 871
   MacGPG2 2.0.28 855
   GPGPreferences 1.5 846

   im on osx 10.9.5 and after the update, decrypting messages works fine again.
   i didn´t try DiskUtility since it worked for me to download the decrypted attachments and then decrypt (also i´m on a brand new ssd + clean install).

   thanks!

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4. Support Staff 4 Posted by Steve on 02 Oct, 2015 11:06 PM

   

   Perfect. Glad, this is solved for you. I'm closing this discussion. If you need further assistance or have questions you can re-open this discussion here or open a new one any time.

   Best, steve

   • Edit

5. Steve closed this discussion on 02 Oct, 2015 11:06 PM.