Preference pane won't open

norman_wikner's Avatar

norman_wikner

23 Jan, 2013 11:12 PM

After installing the latest Nightly, GPGPreferences-34n.dmg, using OSX 10.8.2, I can't open the GPG preferences. I get a dialog stating To use the "GPGPreferences" preferences pane, System Preferences must quit and reopen. Clicking OK in this dialog causes Preferences to relaunch and then immediately redisplay the dialog. Multiple clicks of OK result in an infinite loop of this occurrence. I have tried running the uninstall app before installing, running OnyX cleanup scripts, and restarting, all without success.

  1. Support Staff 1 Posted by Luke Le on 24 Jan, 2013 12:01 AM

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    Hi Norman,

    that's very unusual. Thanks for bringing this to our attention,
    we'll have a closer look at it the next days and will report back.

  2. Support Staff 2 Posted by Steve on 25 Jan, 2013 06:52 PM

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    Norman,

    I tried to reproduce this on my machine, but the latest nightly is running just fine.

    Could you please visit our nightly builds and download the latest GPGTools_Installer-XXn.dmg file.

    Run that on your system and see if the problem persists.

    All the best,
    steve

  3. 3 Posted by Norman Wikner on 25 Jan, 2013 11:31 PM

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    Reinstalled the latest. Same behavior.

    More detail. First pulled the preference from Preferences under my login, then checked Preferences under my wife's login to make sure it was gone there. Then downloaded and installed GPGTools_Installer-84n.dmg. Then restarted the computer. Then logged in as myself and clicked on the GPG preference icon. Same behavior as before.

  4. 4 Posted by John on 30 Jan, 2013 09:09 PM

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    Hi I have the same issue on the latest nightly, I didn't install the whole package because i dont require email encryption but I need to change the encryption preference from binary (.gpg) to ascii.
    Is there a way to do this through the terminal?
    Step by step please I don't have a lot of experience with terminal.

  5. 5 Posted by John on 30 Jan, 2013 09:34 PM

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    Hi I uninstalled GPG Preferences (the nightly version) and installed GPG Preferences 0.9.2 instead, performed a restart and it is working.
    My main issue stays the same though as i descovered there is no option to change the encryption method to ASCii ????

  6. 6 Posted by norman_wikner on 30 Jan, 2013 09:43 PM

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    Hi. I tried this too, and it worked. To summarize: GPG Preferences 0.9.2 works, whereas the "nightly" doesn't.

  7. 7 Posted by John on 30 Jan, 2013 09:45 PM

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    Any chance you use ASCii instead of binary?

  8. 8 Posted by Norman Wikner on 30 Jan, 2013 09:50 PM

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    Sorry, I don't know what you mean. When I look at my messages using a web browser, the encrypted parts show up as nonsense characters. I don't know whether the encoding is ASCII, UTF8, UTF16, or something else.
    Norman

  9. 9 Posted by John on 30 Jan, 2013 09:53 PM

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    Hi thanks anyway.
    I'm in the process of learning how to do this........hopefully i get results.
    ASCii is more of a universal format and technically i'm talking about Armored ASCii.

  10. 10 Posted by John on 30 Jan, 2013 09:55 PM

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    I meant to reply that yours sounds like binary as a binary file doesn't resemble normal characters like ascii does.

  11. Support Staff 11 Posted by Steve on 01 Feb, 2013 02:05 PM

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    Hey all,

    we've squashed the bug leading to this nasty behavior. Please visit our nightly builds and download the latest GPGTools_Installer-XXn.dmg file.

    Run that on your system and see if the problem persists.

    All the best,
    steve

  12. 12 Posted by k34n3r on 01 Feb, 2013 02:50 PM

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    This is good news but I'm confused as to what your flow chart looks like???? Does this installer install the ML Package or within the installer does it fix the ML Package or is it just the nightly build???

    John

  13. Support Staff 13 Posted by Luke Le on 01 Feb, 2013 03:22 PM

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    John,

    for GPGPreferences, please simply install GPGPreferences-XXn.dmg from https://nightly.gpgtools.org

    To answer your other questions, the nightly builds are simply builds which are generated each time we push source code changes to github. On each source code change push, also the nightly GPGTools-Installer is built, which includes all other tools, exactly: GPGServices, GPGPreferences, GPG Keychain Access, GPGMail (10.6, 10.7) & MacGPG2.
    GPGMail for Mountain Lion not included and so completely unrelated from the nightlies.

    And one ? is plenty.

  14. 14 Posted by k34n3r on 01 Feb, 2013 04:55 PM

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    ? really ??

  15. Support Staff 15 Posted by Luke Le on 01 Feb, 2013 04:56 PM

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    har har har ;-)

  16. Support Staff 16 Posted by Steve on 02 Feb, 2013 08:26 AM

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    John and Norman, is this working fine for you now?

  17. 17 Posted by John Kean on 02 Feb, 2013 12:33 PM

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    Hi Steve The Prefs Pane works, well done, I know I'm a pain the asscii but any news on Armored ASCII yet?

  18. 18 Posted by Norman Wikner on 02 Feb, 2013 04:18 PM

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    Yes, it is. Thank you.

  19. Support Staff 19 Posted by Steve on 04 Feb, 2013 11:19 PM

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    Norman: that is good news and I'm glad the nightlies are now running fine again.

    John: Not yet. But we've a ticket for this now. Please subscribe to the ticket if you want to be notified of changes being made in regards to this issue:

    http://gpgtools.lighthouseapp.com/projects/67607-gpgservices/ticket...

    I'm closing this discussion for overview purposes. Feel free to open a new discussions should you run into further problems or need assistance.

  20. Steve closed this discussion on 04 Feb, 2013 11:19 PM.

  21. Steve re-opened this discussion on 04 Feb, 2013 11:19 PM

  22. Steve closed this discussion on 04 Feb, 2013 11:20 PM.

  23. John Kean re-opened this discussion on 05 Feb, 2013 12:33 PM

  24. 20 Posted by John Kean on 05 Feb, 2013 12:33 PM

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    How do I subscribe to the ticket? The link isn't working for me. I'm on a mobile.

  25. Support Staff 21 Posted by Steve on 05 Feb, 2013 10:33 PM

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    John, you need to sign up with lighthouse first. When you are signed in there and visit the URL I posted earlier you should be able to subscribe.

  26. 22 Posted by John Kean on 05 Feb, 2013 10:42 PM

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    Thanks

  27. Steve closed this discussion on 09 Feb, 2013 09:50 PM.

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