Signing your message failed because an unknown error has occured

Kris's Avatar

Kris

24 Jun, 2015 02:34 PM

Same problem here as fsteiger had in his closed thread Signing your message failed because an unknown error has occured. I did the steps advised over there (logging at debug-level expert). So far I wasn't able to reproduce the problem after restarting Mail.app. Will report back as soon as it fails again.

OS X Yosemite 10.10.3 (14D136)
Mail Version 8.2 (2098)
GPGMail Version 2.5 Build 1009

All the best,
Kris

  1. Support Staff 1 Posted by Steve on 08 Jul, 2015 06:46 PM

    Steve's Avatar

    Hi Kris,

    so you did follow what Mento suggested?

    Quoting here:


    to help us fix this bug, please do the following:
    1.) Install the stable release from our website (https://gpgtools.org/)
    2.) Add the two lines below to ~/.gnupg/gpg-agent.conf

    log-file /tmp/gpg-agent.log
    debug-level expert
    
    3.) Run the following command in the Terminal:
    killall gpg-agent
    
    4.) Send us the file /tmp/gpg-agent.log after the next Timeout-Error.
    5.) Remove the two lines from gpg-agent.conf.

    Regards, Mento


    Could you please download and install our latest nightly build and see if the problem persists. That page also has sig and SHA1 to verify the download.

    All the best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. Support Staff 2 Posted by Steve on 17 Jul, 2015 05:48 PM

    Steve's Avatar

    Hey Kris,

    we think we fixed this problem. Could you please download and install our latest nightly build and see if the problem persists. That page also has sig and SHA1 to verify the download.

    All the best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  3. 3 Posted by Kristof Koch on 29 Jul, 2015 03:44 PM

    Kristof Koch's Avatar

    Hey Steve,

    sorry for my long silence. I did as Mento suggested, but was so far unable to reproduce the problem with neither the stable version nor the nightly build. Everything runs smooth at the moment. Thank you for your patience and your help!

    All the best,
    Kristof

  4. Support Staff 4 Posted by Steve on 06 Aug, 2015 10:41 AM

    Steve's Avatar

    Kristof, chances are, this is solved in the nightly build. The fix will be included in the next stable release.

    I'm closing this discussion. If you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  5. Steve closed this discussion on 06 Aug, 2015 10:41 AM.

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